Student Services & CARES Programs Coordinator

The City University of New York; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

LaGuardia Community College in New York City is seeking an Administrative Coordinator to streamline office functions and support CARES basic-needs programs. You will manage communications, schedules, and staff resources while handling sensitive student information with discretion.

The role requires a Bachelor's degree and experience in higher education or nonprofit settings, with strong organization, multitasking, and communication skills. Salary ranges are posted with generous benefits.

Qualifications

• Bachelor's degree required; administration or related field preferred.
• Proven office administration and program coordination experience.
• Strong organization, multitasking, and attention to detail.
• Proficiency with Microsoft Office; high-volume student-facing experience.
• Experience coordinating multiple admin functions, projects, events.
• Excellent communication and interpersonal skills; teamwork focus.
• Knowledge of student support services, financial aid, or public benefits preferred.
• Experience in higher education or nonprofit organizations a plus.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Coordinate operations and act as primary contact for students, visitors, faculty, staff, and partners.
• Assess inquiries and direct to CARES staff or resources; provide general guidance on benefits and programs.
• Assist with scheduling, check-ins, referrals, and student support services coordination.
• Maintain inventory, assist with procurement, and document activity with staff.
• Support CARES food pantry operations and other basic-needs services.
• Help train and supervise student workers and temporary staff.
• Assist with large campus events, logistics, and resource material preparation.
• Maintain training materials, onboarding docs, schedules, and staff resources.

Skills

Organizational skills

Multitasking

Customer service

Communication

Team collaboration

Problem-solving

Education

Bachelor's Degree required

Bachelor's degree in administration or related field preferred

Tools

Microsoft Office Suite

Job description

LaGuardia Community College in New York City is seeking an Administrative Coordinator to streamline office functions and support CARES basic-needs programs. You will manage communications, schedules, and staff resources while handling sensitive student information with discretion.

The role requires a Bachelor's degree and experience in higher education or nonprofit settings, with strong organization, multitasking, and communication skills. Salary ranges are posted with generous benefits.