Administrative Coordinator - LaGuardia CARES

The City University of New York; New York (NY); Presencial; USD 65.000 - 80.000; Jornada completa

Descripción de la vacante

LaGuardia Community College in New York City is seeking an Administrative Coordinator to streamline office functions and support CARES basic-needs programs. You will manage communications, schedules, and staff resources while handling sensitive student information with discretion.

The role requires a Bachelor's degree and experience in higher education or nonprofit settings, with strong organization, multitasking, and communication skills. Salary ranges are posted with generous benefits.

Formación

• Bachelor's degree required; administration or related field preferred.
• Proven office administration and program coordination experience.
• Strong organization, multitasking, and attention to detail.
• Proficiency with Microsoft Office; high-volume student-facing experience.
• Experience coordinating multiple admin functions, projects, events.
• Excellent communication and interpersonal skills; teamwork focus.
• Knowledge of student support services, financial aid, or public benefits preferred.
• Experience in higher education or nonprofit organizations a plus.
• Bilingual candidates are strongly encouraged to apply.

Responsabilidades

• Coordinate operations and act as primary contact for students, visitors, faculty, staff, and partners.
• Assess inquiries and direct to CARES staff or resources; provide general guidance on benefits and programs.
• Assist with scheduling, check-ins, referrals, and student support services coordination.
• Maintain inventory, assist with procurement, and document activity with staff.
• Support CARES food pantry operations and other basic-needs services.
• Help train and supervise student workers and temporary staff.
• Assist with large campus events, logistics, and resource material preparation.
• Maintain training materials, onboarding docs, schedules, and staff resources.

Conocimientos

Organizational skills

Multitasking

Customer service

Communication

Team collaboration

Problem-solving

Educación

Bachelor's Degree required

Bachelor's degree in administration or related field preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

POSITION DETAILS

Founded in 1971 in Long Island City, Queens

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

Responsibilities

• Coordinate operations and serve as a primary point of contact for students, visitors, faculty, staff, campus partners, and community organizations; assist with the daily administrative coordination of CARES food pantry operations;
• Assess the nature of student inquiries and appropriately direct students to CARES staff. campus departments, or external community resources; provide students with general guidance regarding financial aid and public benefit resources, including SNAP, childcare, transportation assistance, and other available programs; provide students with accurate general information regarding CARES programs, eligibility requirements, application procedures, referrals, workshops, and available resources; make appropriate referrals to campus and community resources based on student needs;
• Assist with coordinating student appointments, service flow, check-in procedures, and referrals; maintain a professional and compassionate approach when assisting students who may be experiencing financial, academic, housing, food, childcare, transportation, or other basic-needs challenges; protect student privacy and maintain strict confidentiality when handling student information and records;
• Maintain accurate inventory records and assist with monitoring food and supply levels; support ordering, receiving, stocking, distribution, and organization of pantry supplies in accordance with established procedures; ensure inventory activity is properly documented and communicated to appropriate staff; assist with identifying inventory needs, shortages, excess supplies, and operational concerns; coordinate with vendors, food suppliers. campus partners, and community organizations as needed;
• Support the effective operation of additional CARES basic-needs services, including food distribution, meals, lockers, clothing resources, and other student-support initiatives;
• Help coordinate schedules and assignments for student workers, temporary staff, volunteers, and other personnel supporting CARES operations;
• Assist in maintaining training materials, onboarding documents, schedules, and staff resources.
• Assist with large-scale campus-wide events, including New Student Orientation, Weeks of Welcome, resource fairs, student engagement events, and other college initiatives; coordinate event logistics, including schedules. room reservations, materials, supplies, registration/check-in, staffing. set-up, breakdown, and follow-up; prepare and organize informational materials, presentations, sign-in sheets, promotional materials, and other event resources.

Qualifications

Bachelor's Degree required.

Preferred Qualifications

• Bachelor's degree in administration or a related field preferred.
• Proven experience in office administration and program coordination.
• Strong organizational and multitasking abilities with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience working in a high-volume, student-facing, or customer-service setting.
• Experience coordinating multiple administrative functions, projects, events, or programs simultaneously.
• Strong organizational, time-management, problem-solving, and follow-through skills.
• Demonstrated ability to prioritize competing responsibilities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to work collaboratively.
• Knowledge of student support services, financial aid, and public benefits preferred.
• Experience in higher education or non-profit organizations is a plus.
• Bilingual candidates are strongly encouraged to apply.

Cuny Title Overview

• Manages basic office functions such as communications, meeting schedules, work plans, staff assignments, and distributing information.
• Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.
• Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.
• Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.
• Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.
• Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.
• May supervise office staff and student workers.
• Performs related duties as assigned.

Job Title Name: Administrative Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

Compensation And Benefits

Salary: $65,208 - $79,974

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

November 19th, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 33026

Location: LaGuardia Community College

Job Type: Full-Time