Student Services & Campus Operations Specialist

Think-Academy-U; Irvine (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Think Academy in Irvine, CA is hiring a Front Desk / Office Administrator to support daily campus operations, welcome students and parents, manage calendars, and assist with events. The role emphasizes friendly customer service, organization, and teamwork. Bilingual Mandarin and English required, with the ability to lift 25+ lbs.

Availability Fri–Sun is preferred to help grow with the school community. Join Think Academy to help create a warm, engaging learning environment and to coordinate

Qualifications

• Available to work Friday, Saturday, and Sunday.
• Bilingual in Mandarin and English required.
• Valid driver's license and reliable transportation required.
• Ability to lift and carry 25+ lbs (11+ kg).
• Working knowledge of Microsoft Office Suite (Excel preferred).
• Excellent communication and collaboration skills.
• Strong organizational skills with exceptional attention to detail.
• Able to manage multiple responsibilities in a fast-paced environment.
• Growth mindset with a proactive and positive attitude.
• Passionate about education and enjoys working with children and families.
• Patient, dependable, and able to build positive relationships with students and parents.
• Previous experience in education, administration, customer service, or related fields preferred but not required.

Responsibilities

• Assist with daily campus operations, including: Create and manage calendars, schedules, class rosters, and administrative records
• Welcome students, parents, and visitors while providing exceptional customer service
• Answer phone calls and assist parents with questions, concerns, and inquiries both in person and remotely
• Support student check-in, classroom coordination, and front desk operations
• Oversee and assist as needed while classes are in session to ensure smooth campus operations
• Assist with student enrollment and other academic administrative processes
• Organize and support campus events, activities, and classroom setup
• Maintain campus facilities, classrooms, and equipment to a high standard
• Communicate regularly with parents and provide updates when needed
• Support teachers and staff in maintaining a safe, positive, and engaging learning environment
• Foster a culture of respect, teamwork, inclusiveness, and positivity among students and staff
• Stay up to date on Think Academy programs, activities, and events
• Assist with special projects and other responsibilities as needed

Skills

Detail-oriented

Organized

Excellent communication

Customer service

Multitasking

Bilingual Mandarin & English

Growth mindset

Ownership

Tools

Microsoft Office Suite

Job description

Think Academy in Irvine, CA is hiring a Front Desk / Office Administrator to support daily campus operations, welcome students and parents, manage calendars, and assist with events. The role emphasizes friendly customer service, organization, and teamwork. Bilingual Mandarin and English required, with the ability to lift 25+ lbs.

Availability Fri–Sun is preferred to help grow with the school community. Join Think Academy to help create a warm, engaging learning environment and to coordinate