Full Time Front Desk

Think Academy U.S; Santa Ana (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

Think Academy U.S in Santa Ana is looking for a Front Desk administrative assistant to manage daily operations, events, and activities. This role is essential for providing support to students, parents, and teachers, ensuring a welcoming environment on campus.

The ideal candidate must possess strong communication and organizational skills, availability to work weekends, and the ability to lift 25+ lbs. Join Think Academy's team and contribute to shaping the educational experience for K‑12 students.

Qualifications

• Availability to work Friday, Saturday, and Sunday.
• Must be able to lift 25+ lbs (11 kg).
• Excellent communication and collaboration skills.
• Strong organizational skills with attention to detail.

Responsibilities

• Assist with daily operations including creating and managing calendars.
• Provide customer service to visitors, parents, and students.
• Communicate regularly with parents, addressing their concerns.

Skills

Communication skills

Organizational skills

Microsoft Office Suite

Customer service

Job description

Job Opportunity: Front Desk

Location: Irvine, CA (Irvine Campus) - 800 Roosevelt, Irvine, CA 92620

Job Type: Full-Time

Hire Date: ASAP

Pay Range: $20-22/hr

About Us

Think Academy is a fast-growing EdTech company revolutionizing the way K‑12 students learn. We provide innovative and engaging teaching services, making education accessible and enjoyable for students worldwide. With a strong commitment to academic excellence and holistic development, we are seeking a passionate and dedicated administrative assistant to join our team and play a pivotal role in shaping the educational experience for our students.

Job Description

As a Front Desk at Think Academy, you will be a key player in the coordination and management of various Think Academy activities, programs, and events. You will collaborate closely with our teachers, staff, parents and students to ensure the smooth operation of day‑to‑day office affairs. This position may also require heavy lifting up and potentially more than 25 lbs (11 kg).

Key Responsibilities

• Assist with Think Academy's daily operations including:
  • Create and manage calendars, schedules, and rosters
  • Assist with the organization and set up for events and activities
  • Provide supreme customer service to visitors, parents, and students
  • Answer phone calls from parents or address concerns, inquiries from parents in‑person
  • Oversee and assist as needed while classes are in session
• Maintain and organize the campus facility, equipment, and classroom to a high standard
• Communicate regularly with parents, addressing their concerns and providing updates on related matters
• Foster a culture of respect, inclusivity, and teamwork among students and staff
• Support teachers and staff in maintaining a safe and conducive learning environment
• Assist in student enrollment process and other academic administration activities
• Assist with other projects and perform other duties as needed
• Retain most up‑to‑date knowledge of Think Academy activities, programs, and events

Qualifications

• Availability to work on Friday, Saturday, and Sunday
• Must be able to lift 25+ lbs (11 kg)
• Working knowledge of Microsoft Office Suite (e.g. Excel)
• Excellent communication and collaboration skills
• Strong organizational skills with an attention to detail
• Able to flawlessly handle multiple projects concurrently
• Comfortable moving in a fast‑pace environment and working with an education start‑up
• Proactive entrepreneurial growth mindset
• Demonstrate a passion for education and working with children
• Previous experience in educational coordination, administration, customer service, or related roles preferred but not required
• Must have a valid driver's license for reliable transportation as a requirement of this job (in‑person)
• Mandarin speaking is a big plus

Think Academy's Commitment to DEI

Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities. At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.

If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.