Student Services Analyst - Sign Language

Maricopa Community College district; Mesa (AZ); On-site; USD 52,525 - 68,282; Full time

Job summary

Maricopa County Community College District’s Disability Resources and Support Services team is seeking a full-time Student Services Analyst at Mesa Community College to coordinate accessibility services for students with hearing impairments. The analyst will arrange and manage sign-language interpreters and other communication access services in classrooms, events, and meetings.

Responsibilities include assessing student needs, advocating for access under the Rehabilitation Act and ADA,

Qualifications

• Bachelor’s degree or equivalent experience required.
• Two years of student services or college teaching experience, or experience coordinating programs.
• Knowledge of accessibility and accommodations for students with disabilities is preferred.

Responsibilities

• Coordinate sign-language interpreters and other communication access services in classrooms, events, and meetings.
• Advocate for student rights and access to services under applicable laws.
• Coordinate with healthcare and service providers and guidance to students and families.
• Maintain detailed records and documentation of accommodations and interactions.
• Provide academic accommodations and guidance to an assigned caseload of students.

Skills

ASL familiarity

Interpreting services knowledge

Advocacy

Education

Bachelor’s degree

Tools

Student Information System (SIS)

Job description

Student Services Analyst – Sign Language

Job ID: 322787

Location: Mesa Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Compensation

Hiring Salary Range: $52,525 – $68,282 Annually DOE

Grade: 114

Work Schedule

Monday – Friday, 8 a.m. – 5 p.m.
Summer Hours: Monday – Thursday, 7 a.m. – 6 p.m.

Work Calendar: 12 Months

Job Summary

Mesa Community College’s Disability Resources and Support Services team seeks a full‑time Student Services Analyst to coordinate accessibility services and accommodations for students with hearing impairments. The analyst will facilitate communication for students with hearing impairments by coordinating and managing sign‑language interpreters and other communication access services in classrooms, college events, faculty meetings, and prospective student engagements.

Essential Functions

• Conduct assessments to determine the needs of students with disabilities and provide access for deaf students; develop and implement individualized support plans.
• Advocate for student rights and access to services; coordinate with other healthcare and service providers; provide consultation and guidance to students and their families; assist students in accessing educational and employment opportunities.
• Monitor and evaluate the effectiveness of support plans; stay updated with standards of practice and current laws and regulations related to disabilities.
• Organize and facilitate workshops and training sessions.
• Maintain detailed records and documentation of student interactions; provide guidance and consultation regarding accommodations under Federal and State law, the Rehabilitation Act, the ADA, and MCCD policy.
• Provide academic accommodations to an assigned caseload of students; implement Guided Pathways framework; connect students with academic and personal resources; conduct proactive outreach and follow‑up to ensure learning outcomes.
• Assist with development and delivery of training on federal and state law, the Rehabilitation Act, the ADA, and MCCD policy; develop, maintain, and deliver presentations or workshops.
• Coordinate, implement, and evaluate DRS processes and procedures; make recommendations for program improvements.
• Stay current on assistive technology services and disability law; manage program coordination and operational planning; perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
• Alternatively, an equivalent combination of education and experience sufficient to perform the essential duties.

Desired Qualifications

• Knowledge of the Rehabilitation Act, Guided Pathways, and the ADA.
• Two (2) or more years of experience providing professional‑level academic advisement or accommodations for students with disabilities.
• One (1) or more years of experience accessing and maintaining student data in a student information system.
• Experience developing and delivering group presentations, trainings, or workshops.
• Experience implementing student success strategies to increase persistence, retention, and completion rates.
• Knowledge of American Sign Language (ASL) and familiarity with interpreter services and Deaf culture are required.
• One year of relevant full‑time MCCCD experience within the previous two years.

Special Working Conditions

• Standard work schedule varies: August through mid‑May, Monday‑Friday, 8‑hour days. Mid‑May through July, Monday‑Thursday, 10‑hour days.
• Requires prolonged sitting and computer use.
• May be required to travel or assigned to another MCCCD location; interview travel at candidate's expense.
• MCC does not sponsor work visas.

Benefits

Maricopa County Community College District offers a comprehensive benefits program:

• Nationwide medical, dental, and vision coverage.
• Paid time off: vacation, sick leave, and personal time.
• 20 paid observed holidays.
• Company‑paid life insurance, AD&D, and short‑term disability; optional supplemental coverage.
• Arizona State Retirement System (ASRS) pension with employer‑matching contributions; long‑term disability and retiree health insurance.
• Optional retirement plans: 403(b), 457(b), Roth 403(b), Roth 457(b).
• Tuition reimbursement for employees and dependents.
• Annual professional development funding.
• Flexible work schedules.

Employee Health & Wellness Programs:

• District‑wide wellness program with workshops and webinars.
• Monthly health and wellness calendar and newsletter.
• Virta diabetes reversal program and support groups.
• Employee assistance program (EAP).
• Sight‑on‑site eye care services.
• Pre‑retirement planning events.
• Public Service Loan Forgiveness eligibility for qualified federal loans.

Equal Employment Opportunity

MCCCD is an Equal Opportunity Employer. The district will not discriminate against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status, or genetic information. Title IX policy ensures that no person is excluded from or denied benefits because of sex. The district is committed to a workplace free of gender discrimination.

Maricopa County Community College District complies with the Americans with Disabilities Act of 1990. Qualified applicants or candidates with disabilities may submit a reasonable accommodation request at any point in the hiring process. MCCCD’s policy is to provide reasonable accommodation unless it would cause undue hardship. Contact the ADA Coordinator at [e-mail] for assistance.