Student Services Analyst Sr (Advising Coordinator)

Maricopa Community College district; Mesa (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Nationwide Medical, Dental, and Vision Coverage

Paid Time Off: Vacation, Sick Leave, and Personal Time

Tuition Reimbursement for employees and dependents

Flexible Work Schedules

Job summary

Maricopa Community College district is seeking a full-time Student Services Analyst Sr (Advising Coordinator) at Mesa Community College. This senior academic advisor role involves managing the Advising Center operations, guiding students through their academic paths, and implementing retention strategies.

The successful candidate will have a Bachelor’s degree and extensive experience in advising. Benefits include nationwide medical coverage, paid time off, retirement plans, and tuition reimbursement.

Qualifications

• Bachelor’s degree required.
• Minimum of four years of progressively responsible experience in student services.
• Experience in academic advising and related planning roles.

Responsibilities

• Manage the Academic Advising Center and supervise advisors.
• Provide one-on-one or group advising.
• Coordinate retention workshops and professional development events.
• Ensure compliance with relevant regulations.
• Serve on college and district committees.

Skills

Leadership

Data analysis

Academic advising

Compliance knowledge

Communication

Education

Bachelor’s degree in education, sociology, business administration or related field

Master’s degree in Higher Education, Student Affairs, Counseling or related field

Tools

PeopleSoft

Job description

Job Summary

Student Services Analyst Sr (Advising Coordinator) – a full‑time, senior academic advisor role at Mesa Community College. The position reports to the Director of Academic Advising and oversees day‑to‑day operations of the Academic Advising Center, manages a high‑volume caseload, and leads student‑centered advising and retention initiatives throughout the student life cycle.

Responsibilities

• Leadership (40%)
  • Manage the Academic Advising Center and supervise a team of professional advisors.
  • Coordinate and deliver targeted advising pathways, retention goals, and operational reports.
  • Develop long‑term retention strategies, data analytics, and policy initiatives.
  • Act as point of contact for faculty and staff on student engagement and comparative progress metrics.
  • Oversee budgeting, staffing, and technology implementation to support advising services.
• Academic Advising (30%)
  • Provide one‑on‑one or group advising through in‑person, phone, virtual, or chat platforms.
  • Guide students in course selection, degree planning, transfer, career, and workforce pathways.
  • Detect and intervene with at‑risk students, coordinating support services and action plans.
  • Maintain accurate student data, prepare academic reports, and facilitate early‑alert processes.
• Program and Event Coordination (15%)
  • Co‑manage retention workshops, orientations, and professional development events.
  • Develop and deliver training materials on study skills, time management, and career readiness.
  • Collaborate with campus partners on marketing and recruitment initiatives.
• Data, Reporting, and Compliance (10%)
  • Ensure compliance with FERPA, federal and state regulations, and internal policies.
  • Collect, analyze, and report student success data to inform program improvements.
  • Prepare budget reports, grant monitoring, and institutional metrics.
• Other Duties (5%)
  • Serve on college and district committees and represent the advising unit.
  • Perform additional tasks as directed by leadership.

Qualifications

• Minimum Qualifications
  • Bachelor’s degree in education, sociology, business administration or related field from a regionally accredited institution.
  • Four years of progressively responsible experience in student services, advising, or related planning roles.
• Desired Qualifications
  • Master’s degree in Higher Education, Student Affairs, Counseling or related field.
  • At least three years of academic advising experience, including major‑specific advising.
  • Four years of experience implementing case‑management, retention, and persistence programs.
  • Proven success with student‑centered advising strategies that improve retention.
  • Leadership experience supervising academic advising teams.
  • Data‑analysis experience supporting student success initiatives.
  • Experience with PeopleSoft and other advising tools.
  • One year of relevant MCCCD experience within the last two years.

Benefits

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Life Insurance, AD&D, and Short‑Term Disability (with optional supplemental coverage)
• Arizona State Retirement System Pension and 100% employer‑matching contributions
• Optional 403(b), 457(b), Roth 403(b), Roth 457(b) retirement plans
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules
• District‑wide Wellness Program, health & wellness calendar, and Employee Assistance Program
• Eye Care Services, Pre‑Retirement Planning Events, and Public Service Loan Forgiveness eligibility

EEO Statement

Maricopa County Community College District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and are entitled to equal opportunity in all aspects of employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristic. The district is compliant with the Americans with Disabilities Act, Title IX, and the Clery Act.