Student Services Advisor (Part-Time)

New England Tractor Trailer Training School (NETTTS); Pawtucket (RI); On-site; USD 21,000 - 23,000; Part time

Job summary

New England Tractor Trailer Training School (NETTTS) in Pawtucket, RI seeks a part-time Student Services Advisor to support students with communication, scheduling, and daily needs. The role emphasizes front-desk professionalism and effective coordination with instructors to aid student progress.

The ideal candidate will handle scheduling, testing logistics, and outreach calls, ensuring accurate records while maintaining confidentiality in a fast-paced educational setting.

Qualifications

• Strong communication and interpersonal skills.
• Organized, dependable, and detail-oriented.
• Comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Provide front desk support, answer calls, assist students and visitors, and respond to general inquiries.
• Assist students with scheduling and rescheduling permit testing appointments and discuss tutoring options.
• Conduct student outreach calls regarding attendance, retention, and permit progress.
• Participate in new student orientations and introduce available student services and testing support.
• Coordinate with instructors and departments to support student progress and address needs.
• Maintain accurate student records, including permit documentation and data entry in systems.
• Assist with general administrative tasks and student account follow-up.

Skills

Communication skills

Organized

Detail oriented

Multitasking

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pawtucket, RI, US

2 days ago Requisition ID: 1175

Salary Range: $20.00 To $22.00 Annually

Job Description

The Part-Time Student Services Advisor position provides support to students throughout their experience by assisting with communication, administrative tasks, scheduling, and general student needs. This position requires someone who is organized, personable, and comfortable communicating with students by phone and in person.

The ideal candidate will be comfortable speaking with students, answering questions, following up on outstanding items, and assisting with various student service activities.

Schedule & Compensation

• Starting pay at $20/hour, negotiable based on experience
• Thursday and Friday, 10:00AM-7:00PM; Saturday, 8:00AM-1:00PM
• 20-25 hours per week

What You’ll Do

• Provide friendly, professional front desk support, including answering incoming calls, assisting students and visitors, and responding to general inquiries.
• Assist students with scheduling and rescheduling permit testing appointments, discussing tutoring options, and following up on test results and next steps.
• Conduct student outreach calls regarding attendance, retention, permit progress, and other outstanding requirements.
• Participate in new student orientations to introduce available student services and permit testing support.
• Communicate and coordinate with instructors and other departments to support student progress and address student needs.
• Maintain accurate student records, including collecting and uploading permit documentation, performing data entry, and updating CVUE and other systems.
• Assist with general administrative tasks, student services activities, and student account follow-up as needed.
• Maintain confidentiality and professionalism when handling student information.

What We’re Looking For

• Strong communication and interpersonal skills
• Organized, dependable, and detail-oriented
• Comfortable managing multiple priorities in a fast-paced environment

Qualifications

Required:

• Strong computer and organizational skills
• Excellent customer service and interpersonal skills
• Ability to maintain accurate records and complete data entry
• Basic computer skills and ability to learn new systems

Preferred:

• Previous experience working in student services, education, customer service, administrative support, or similar setting
• Experience working with a diverse student or customer population
• Experience with scheduling appointments or coordinating services
• Previous experience working with databases or student information systems