Access Control Specialist

Pawtucket School Department; Pawtucket (RI); On-site; USD 65,000 - 75,000; Full time

Job summary

Pawtucket School Department in Pawtucket, RI is seeking an Access Control Specialist to maintain and troubleshoot the district's phone system, security cameras, and door access control. The role requires strong problem-solving skills and the ability to work with diverse teams.

The position reports to the System Engineer and may involve after-hours work, with a focus on security, communications, and infrastructure support across schools.

Qualifications

• AS Degree or equivalent experience in a related field
• Knowledge of Google Workspace required
• Possession of RI driver’s license or ability to obtain
• Flexibility to work beyond normal hours as needed
• Experience with phone systems and security infrastructure would be a plus

Responsibilities

• Provide technical support for district phone, communications, and security systems
• Diagnose and repair hardware promptly
• Install/repair data, voice, and paging cabling
• Test systems and verify signals
• Upgrade firmware and apply patches
• Maintain user profiles and handle help desk tickets
• Collaborate with vendors on RMAs and issue resolution
• Assist in testing equipment and basic programming (cameras, portals)
• Configure cameras, paging, and door access components
• Maintain and document system configurations and procedures
• Work collaboratively to meet school district needs

Skills

Agile project management

Diagnostic tools

Alarm Systems

Door Access Control

Security Cameras

Cabling (Cat5/6)

Wireless Networks

Avaya IP Office

Communicate with diverse groups

Time management

Attention to detail

Hand/Power tools

Verbal & written communication

Organizational skills

Interpersonal skills

Google Apps

Technical documentation

Present ideas clearly

Analytical and problem-solving

Customer service orientation

Self-directed learner

Team-oriented

Telecommunications knowledge

Relationship building

Follow instructions

Confidentiality & diplomacy

Education

Associate degree or equivalent experience

Valid RI driver’s license

Bachelor's degree preferred

Tools

Google Workspace

Avaya IP Office

Security camera systems

Data cabling (Cat5/6)

Wireless networks

Job description

Access Control Specialist

Pawtucket School Department IT Department - Pawtucket, Rhode Island Open in Google Maps

This job is also posted in Rhode Island State DOE Consortium Job Board

Job Details

Job ID: 5969825

Application Deadline: Posted until filled

Posted: Oct 23, 2026 12:00 AM (UTC)

Starting Date: Immediately

Position Type: Full-time

Salary: $65,000 to $75,000 Per Year

Job Categories: Support Staff > Computer Support

Support Staff > Network Services

Job Description

The Access Control Specialist is responsible for maintaining and troubleshooting the district's phone system, school communications, security cameras, and door access control. Work assignments may be complex in nature where considerable judgment, tact, confidentiality, creativity and initiative are required. The Access Control Specialist reports directly to the System Engineer.

ESSENTIAL JOB FUNCTIONS

• Provide technical support to end users on the use of the district’s phone, communications and security systems.
• Diagnose and correct hardware problems in a timely manner
• Perform new data, voice, and paging cabling installations and repair.
• Perform System Testing and Signal Verification.
• Perform system firmware upgrades
• Ensure software patches are installed and kept up to date, and working properly on all systems.
• Monitors help desk ticket queues and resolve related tickets
• Works with vendors to fulfill RMAs
• Creates and maintains user profiles within systems.
• Assist in testing of installed equipment and provide basic programming (portals, cameras, data drops, etc.)
• Works with various vendors to problem solve issues with access control, phones, security cameras, etc...
• Configuration and maintenance of paging and communication system
• Installs and configures cameras, paging system components and door access components.
• Other duties as assigned in order to meet the specific needs of the Pawtucket School Department.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Agile project management
• Knowledge of the use of diagnostic tools
• Knowledge of Alarm Systems
• Knowledge of Door Access Control
• Knowledge of Security Cameras
• Knowledge of Cabling (Cat5/6) (Running and Terminating)
• Knowledge of Wireless Networks
• Knowledge of Avaya IP Office
• Ability to communicate with diverse groups
• Ability to adapt to changing priorities
• Effective time management
• Attention to detail and completion of work tasks
• Experience with basic hand and power tools.
• Excellent verbal and written communication skills
• Organizational and problem solving skills
• Strong interpersonal skills
• Knowledge of Google Apps
• Technical documentation skills
• Ability to present ideas in user-friendly language
• Proven analytical and problem-solving abilities
• Strong customer service orientation
• Self-directed learner
• Working in a team-oriented, collaborative environment.
• Basic to advanced technical skills and knowledge of telecommunications industry and/or installation including voice, data, and video structured cabling systems.
• Demonstrated ability to build harmonious working relationships with school officials, staff, students, and the general public
• Ability to understand and respond to oral and written instruction and follow a work schedule
• Record of dependability
• Highly self-motivated and self-directed
• Maintain confidentiality and demonstrate good judgment and diplomacy.

REQUIRED QUALIFICATIONS

• AS Degree and/or equivalent experience in a related field and/or a technical certification
• Previous work experience in a technical field using mechanical aptitude
• Knowledge of Google Workspace
• Possession of, or ability to obtain, a valid State of Rhode Island driver’s license
• Flexibility to work beyond normal business hours as needed

PREFERRED QUALIFICATIONS

• Bachelor's degree preferred or related technical field experience
• Preferred experience with communication/phone systems
• Previous experience in a school/municipal setting

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Frequently required to stand, sit and walk
• Occasional lifting or carrying weighing up to 50 pounds
• Must be able to feel attributes of objects, grasp, push, reach, and stoop/kneel/crouch
• The working conditions (light, noise level, temperature, etc. are typical of (primarily) an office setting although the employee may be exposed to adverse weather conditions related to visits to school buildings or other locations
• Specific physical abilities include close vision and the ability to use computer monitors for long periods of time, as well as the ability to communicate verbally in person and on the telephone.

Job Requirements

• At least 3 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Tereza Pereira , Human Resources Assistant
• 286 Main Street
• Pawtucket, Rhode Island 02860
• Phone: [phone]
• Email: [e-mail]