Student Services (Part -Time)

New England Tractor Trailer Training School (NETTTS); Pawtucket (RI); On-site; USD 23,000 - 32,000; Part time

Job summary

New England Tractor Trailer Training School (NETTTS) in Pawtucket, RI, is seeking a friendly front desk coordinator to provide welcoming reception and handle inquiries. You will assist students and visitors, schedule permit testing, discuss tutoring options, and support testing progress and next steps.

You’ll coordinate with instructors and departments, maintain accurate records in databases, perform data entry, and help with general admin tasks while upholding confidentiality and

Qualifications

• Strong computer and organizational skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain accurate records and complete data entry.
• Basic computer skills and ability to learn new systems.
• Experience with scheduling appointments or coordinating services.
• Experience with databases or student information systems.
• Experience working with diverse student or customer populations.

Responsibilities

• Provide friendly, professional front desk support, including answering incoming calls, assisting students and visitors, and responding to general inquiries.
• Assist students with scheduling and rescheduling permit testing appointments, discussing tutoring options, and following up on test results and next steps.
• Conduct student outreach calls regarding attendance, retention, permit progress, and other outstanding requirements.
• Participate in new student orientations to introduce available student services and permit testing support.
• Communicate and coordinate with instructors and other departments to support student progress and address student needs.
• Maintain accurate student records, including collecting and uploading permit documentation, performing data entry, and updating CVUE and other systems.
• Assist with general administrative tasks, student services activities, and student account follow-up as needed.
• Maintain confidentiality and professionalism when handling student information.

Skills

Communication

Organization

Prioritization

Tools

Databases

Student Information Systems

Data Entry

Job description

Schedule & Compensation

• Starting pay at $20/hour, negotiable based on experience
• Thursday and Friday, 10:00AM-7:00PM; Saturday, 8:00AM-1:00PM
• 20-25 hours per week

What You’ll Do

• Provide friendly, professional front desk support, including answering incoming calls, assisting students and visitors, and responding to general inquiries.
• Assist students with scheduling and rescheduling permit testing appointments, discussing tutoring options, and following up on test results and next steps.
• Conduct student outreach calls regarding attendance, retention, permit progress, and other outstanding requirements.
• Participate in new student orientations to introduce available student services and permit testing support.
• Communicate and coordinate with instructors and other departments to support student progress and address student needs.
• Maintain accurate student records, including collecting and uploading permit documentation, performing data entry, and updating CVUE and other systems.
• Assist with general administrative tasks, student services activities, and student account follow-up as needed.
• Maintain confidentiality and professionalism when handling student information.

What We’re Looking For

• Strong communication and interpersonal skills
• Organized, dependable, and detail-oriented
• Comfortable managing multiple priorities in a fast-paced environment

Qualifications

Required:

• Strong computer and organizational skills
• Excellent customer service and interpersonal skills
• Ability to maintain accurate records and complete data entry
• Basic computer skills and ability to learn new systems

Preferred:

• Previous experience working in student services, education, customer service, administrative support, or similar setting
• Experience working with a diverse student or customer population
• Experience with scheduling appointments or coordinating services
• Previous experience working with databases or student information systems