Student Services Admin: Scheduling, Records & Support

Bryant & Stratton College; Buffalo (NY); On-site; USD 39,000 - 40,000; Full time

Job summary

Bryant & Stratton College in Buffalo, NY, is seeking a Student Services Assistant to support the enrollment process and student records. The role will primarily operate from the Buffalo campus with some days at Amherst and SouthTown campuses, contributing to retention and enrollment goals.

Ideal candidates will have an Associate’s degree and 2–3 years in administration, with strong communication and customer service skills, and proficiency in Microsoft Office applications.

Qualifications

• Associate’s degree required.
• 2–3 years of experience in an administrative role.
• Proficiency with Microsoft Office, especially Excel.

Responsibilities

• Registration/Scheduling: create and manage semester and yearly class schedules, data entry and file review.
• Reporting: gather, analyze, and complete information for administrative reports.
• Transcript duties: assist with transcript requests and evaluate transfer credits.
• Customer service: respond to inquiries via phone, mail, email, text, chat and route follow-ups.
• Technical applications: use MS Office, databases, calendar, Outlook, LMS and other apps.

Skills

Communication skills

Customer service

Education

Associate’s degree

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Bryant & Stratton College in Buffalo, NY, is seeking a Student Services Assistant to support the enrollment process and student records. The role will primarily operate from the Buffalo campus with some days at Amherst and SouthTown campuses, contributing to retention and enrollment goals.

Ideal candidates will have an Associate’s degree and 2–3 years in administration, with strong communication and customer service skills, and proficiency in Microsoft Office applications.