Student Services & Accessibility Coordinator

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Medical, dental, vision insurance

Job summary

Thomas Jefferson University is seeking a Student Services Coordinator to provide administrative and programmatic support within accessibility services. You will coordinate accommodations, manage records, and collaborate with campus partners to promote student success and engagement.

The role involves supervising student workers, handling proctoring processes, and contributing to program assessment while upholding institutional policies and accessibility standards.

Qualifications

• Bachelor’s Degree required, Master’s Degree preferred.
• 1–3 years direct experience in higher education preferred.

Responsibilities

• Interact with staff, students, and campus partners aligned with Jefferson values.
• Process all incoming Proctor Requests and maintain accurate records.
• Organize spreadsheets to track proctor data.
• Coordinate accommodations for students needing accessibility services.
• Proctor exams as needed.
• Assist in oversight of services and resources for students needing accessibility services.
• Use case management systems to maintain confidential student records.
• Coordinate exam accommodations with graduate proctors.
• Assist the Assistant Director, Accessibility Services with supervising proctors.
• Support data collection and assessment of the proctoring program.
• Represent the department at campus events and initiatives.

Skills

Office software

Case management systems

ADA/Section 504 knowledge

Communication

Teamwork

Education

Bachelor’s Degree

Master’s Degree (preferred)

Tools

Maxient

Accommodate

Qualtrics

Starfish

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Job description

Thomas Jefferson University is seeking a Student Services Coordinator to provide administrative and programmatic support within accessibility services. You will coordinate accommodations, manage records, and collaborate with campus partners to promote student success and engagement.

The role involves supervising student workers, handling proctoring processes, and contributing to program assessment while upholding institutional policies and accessibility standards.