Student Relations & Records Specialist

Paycom - ATS; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Assurance Learning Academy is seeking a Student Relations Technician to support student growth and retention. You will manage front desk duties, enrollments, and communications with students and parents while ensuring accurate data entry in the SIS system.

The role emphasizes compliance with ADA and state educational requirements, handling confidential information, and providing high-quality customer service in a fast-paced school environment.

Qualifications

• High School Diploma or GED required.
• 2 years of clerical support experience in a fast-paced environment.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong attention to detail and accurate record keeping.
• Ability to input student information into SIS accurately.
• Strong written and verbal communication skills.

Responsibilities

• Front Desk and Student Support: greet and assist visitors and students.
• Schedule orientation for incoming students.
• Ensure enrollment paperwork is complete and correct.
• Input student information into SIS (immunizations, enrollment dates, track, supervising teacher).
• Issue and track student work permits; provide quality customer service.
• Answer calls and manage inquiries; file documents in student folders.
• Maintain ADA tracking and compliance-related records.
• Assist with problem solving and compliance issues with teachers and staff.
• Create and maintain compliance ADA checklists; verify ADA in SIS.

Skills

Customer service

Multi-tasking

Effective communication

Attention to detail

Data entry

SIS input

MS Office

Education

High School Diploma

Tools

MS Office Suite

SIS

Job description

Assurance Learning Academy is seeking a Student Relations Technician to support student growth and retention. You will manage front desk duties, enrollments, and communications with students and parents while ensuring accurate data entry in the SIS system.

The role emphasizes compliance with ADA and state educational requirements, handling confidential information, and providing high-quality customer service in a fast-paced school environment.