Student Registration & Service Specialist (Part-Time)

Hagerstown Community College; Hagerstown (MD); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Hagerstown Community College in Maryland seeks an Enrollment and Registration Assistant to support Workforce Solutions and Continuing Education registrations, provide friendly customer service to students and instructors, and assist with class logistics at the Bowman Center. This part-time role requires accurate data entry, payments processing, and strong communication in a busy environment.

Responsibilities include handling registrations, addressing inquiries, imaging CE forms, and maintaining

Qualifications

• High School Diploma required; Associate Degree preferred.
• Work experience to include customer service; database experience a plus.

Responsibilities

• Accepts noncredit student registrations by entering data into registration system and accept payment.
• Acts as receptionist for office, answer telephone, assist with callers and process phone in and walk-in registrations
• Provides excellent customer service via phone or in person to students, staff and instructors.
• Provides information to students and instructors regarding class location, procedures, textbooks, material lists and other questions.
• Performs light manual labor in order to keep the facility operational and orderly.
• Addresses customer complaints and develop resolutions.
• Manages Continuing Education registration form imaging.
• Reconciles daily transactions and is responsible for accurate data entry

Skills

Customer service

Problem solving

Communication

Computer skills

Organizational skills

Adaptability

Independent work

Education

High School Diploma

Associate degree preferred

Job description

Hagerstown Community College in Maryland seeks an Enrollment and Registration Assistant to support Workforce Solutions and Continuing Education registrations, provide friendly customer service to students and instructors, and assist with class logistics at the Bowman Center. This part-time role requires accurate data entry, payments processing, and strong communication in a busy environment.

Responsibilities include handling registrations, addressing inquiries, imaging CE forms, and maintaining