Student Recruitment & Engagement Lead

UM01 University of Maryland College Park (UMCP); United States; On-site; USD 58,000 - 65,000; Full time

Job summary

The University of Maryland, College Park is seeking an Admissions Coordinator to support Executive and Associate Directors in executing events and outreach that attract inquiries and enrolled students.

You will engage with prospective students across in-person, social media, webinars and online chats, coordinating with CRM and application databases and collaborating with Student Services, Career Services, Alumni Relations and Marketing.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) years of experience in admissions, recruitment, or higher education.
• Additional work experience may substitute for up to four years of the required education.
• Knowledge of policies, procedures, and institutional purpose and goals.
• Knowledge of best practices in recruitment, retention, and customer service.
• Knowledge of best practices in organization and administration.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to multitask and prioritize assignments.
• Ability to interpret and apply policies, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Responsibilities

• Support Executive and Associate Directors with tactical execution of activities and events to attract inquiries, applicants and yield new students.
• Assist with high-quality group event planning and delivery as well as one-to-one client interfacing in formats including in-person, social media, webinars, and online chats.
• Interface with CRM and application databases and collaborate with internal stakeholders across Student Services, Career Services, Alumni Relations and Marketing.
• Assist with ongoing gathering and assessment of competitive intelligence.
• Other duties as assigned.

Skills

Oral and written communication

Microsoft Office

Multitasking

Customer service

Policy interpretation

Education

Bachelor’s degree

Job description

The University of Maryland, College Park is seeking an Admissions Coordinator to support Executive and Associate Directors in executing events and outreach that attract inquiries and enrolled students.

You will engage with prospective students across in-person, social media, webinars and online chats, coordinating with CRM and application databases and collaborating with Student Services, Career Services, Alumni Relations and Marketing.