Enrollment Recruitment Lead

University of Maryland; College Park (MD); On-site; USD 58,000 - 65,000; Full time

Job summary

The University of Maryland, College Park seeks a recruitment‑focused professional to support Executive and Associate Directors in executing activities and events that attract inquiries and applicants. You will engage with applicants, admitted pools, and ambassadors, while interfacing with CRM and databases to inform outreach and yield strategies.

The role requires strong communication, project management, and customer service skills, with collaboration across Student Services, Career Services,

Qualifications

• Education: Bachelor's degree from an accredited college or university.
• Experience: Three (3) years of experience in admissions, recruitment, or higher education.
• Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
• Knowledge of policies, procedures, and institutional purpose and goals.
• Knowledge of best practices in recruitment, retention, and customer service.
• Knowledge of best practices in organization and administration.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to multitask and prioritize assignments.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Responsibilities

• Assist with the tactical execution of activities and events designed to attract inquiries, applicants and yield new students who meet or exceed enrollment and profile objectives.
• Assist with high-quality group event planning and delivery as well as one-to-one client interfacing in all appropriate formats including in-person, social media, webinars, and online chats.
• Ensure active engagement with individual applicants and admitted applicant pools and handle ongoing communications and interaction with student and alumni ambassadors.
• Interface with CRM and application databases.
• Collaborate with internal stakeholders including members of Student Services, Career Services, Alumni Relations and Marketing and Communications.
• Assist with ongoing gathering and assessment of competitive intelligence.
• Other duties as assigned.

Skills

Oral and written communication

Microsoft Office

Multitasking

Customer service

Recruitment best practices

Data analysis

Education

Bachelor's degree

Tools

CRM software

Job description

The University of Maryland, College Park seeks a recruitment‑focused professional to support Executive and Associate Directors in executing activities and events that attract inquiries and applicants. You will engage with applicants, admitted pools, and ambassadors, while interfacing with CRM and databases to inform outreach and yield strategies.

The role requires strong communication, project management, and customer service skills, with collaboration across Student Services, Career Services,