Student Records & Enrollment Support Specialist

University of North Texas System; Dallas (TX); On-site; USD 33,000 - 40,000; Full time

Job summary

The University of North Texas System’s Dallas campus is hiring an Enrollment Services Assistant to support the Registrar’s Office. You will manage student records, assist students and families, and help with front-desk processes while upholding FERPA policies.

Working under the Coordinator of Degree Audit and Enrollment, you will collaborate with academic units, process changes, drops, and registrations, and help organize registration events to ensure smooth student services.

Qualifications

• Associate's degree with 1 year of related admin experience, or equivalent combination.
• Experience in a college/university registrar or student services environment is a plus.
• Strong customer service and written/verbal communication skills.

Responsibilities

• Serves as first point of contact for students, parents, and visitors.
• Engages with students by phone, in person, and electronically regarding questions and connections to resources.
• Maintains current understanding of Registrar Office processes and procedures.
• Maintains student files and safeguarding sensitive information with FERPA compliance.
• Processes changes (name, degree program, holds) and coordinates registration activities as needed.

Skills

Customer service

Multitasking

Communication

MS Office

Policy adherence

Education

Associate degree

Bachelor's degree (preferred)

Tools

PeopleSoft

MS Office

Job description

The University of North Texas System’s Dallas campus is hiring an Enrollment Services Assistant to support the Registrar’s Office. You will manage student records, assist students and families, and help with front-desk processes while upholding FERPA policies.

Working under the Coordinator of Degree Audit and Enrollment, you will collaborate with academic units, process changes, drops, and registrations, and help organize registration events to ensure smooth student services.