Student Records & Credentials Analyst I

University of South Alabama; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of South Alabama’s CEPS Office of Student Services seeks a Credentials & Degree Analyst I to support Academic Records and advising. The position is full-time on the Mobile campus, with standard hours and routine tasks handling candidacy applications, change of program forms, and graduation checklists.

The role requires a high school diploma or equivalent with three years of clerical experience; equivalent education/experience may be considered.

Qualifications

• High school diploma or equivalent and three years of clerical experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Provides clerical support to Academic Records Supervisor, Academic Records Specialist, and Academic Advisors.
• Assists with processing candidacy applications and change of program forms.
• Assists students with completion/submission of certification forms.
• Assists students with conflicts during registration and add/drop of courses.
• Prepares graduation checklists.
• Acts as office receptionist; answers phones, schedules advising appointments, greets and directs visitors.
• Prepares routine merge letters to CEPS students and maintains CEPS student files.
• Regular and prompt attendance.
• Ability to work schedule as defined and overtime as required.

Skills

Clerical experience

Office receptionist duties

Customer service

Education

High school diploma or equivalent

Job description

The University of South Alabama’s CEPS Office of Student Services seeks a Credentials & Degree Analyst I to support Academic Records and advising. The position is full-time on the Mobile campus, with standard hours and routine tasks handling candidacy applications, change of program forms, and graduation checklists.

The role requires a high school diploma or equivalent with three years of clerical experience; equivalent education/experience may be considered.