Student Programs & Support Specialist

RiseMe; Montgomery (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

15 Days Off PTO

11 Paid Holidays

401(k) with company match

Medical, Dental, and Vision Insurance

Employee Referral Program

Tuition Reimbursement

Employee Assistance Program

Wellness Program

Voluntary benefits

Job summary

Oneida Professional Services (OPS) seeks a full-time M&ST / CFD Student Services Specialist at Maxwell AFB–Gunter Annex in Montgomery, AL. You will support Managerial & Supervisor Training and Civilian Foundational Development programs through student support, administrative services, and classroom coordination.

The role requires a high school diploma and two years in administrative or student services, plus customer service experience and comfort with Microsoft Office and LMS platforms.

Qualifications

• High school diploma or equivalent required.
• Two years of administrative, program support, or student services experience.
• Two years of customer service experience.
• Two years of experience using Microsoft Office, LMS platforms, Teams, or equivalent systems.
• Excellent interpersonal, organizational, and communication skills.

Responsibilities

• Serve as the primary liaison for students and program participants.
• Manage organizational email accounts and respond to student inquiries.
• Process registrations, withdrawals, completions, and student records.
• Provide help desk support and basic technical assistance.
• Support resident and virtual course delivery.
• Assist with classroom preparation, setup, and teardown activities.
• Coordinate annual schedules, electronic catalogs, and program updates.
• Assist with travel-related inquiries and course administrative support.
• Support instructors, presenters, and students during training events.
• Prepare reports and maintain program documentation.

Skills

Customer service

Microsoft Office

LMS platforms

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Teams

Canvas

Job description

Oneida Professional Services (OPS) seeks a full-time M&ST / CFD Student Services Specialist at Maxwell AFB–Gunter Annex in Montgomery, AL. You will support Managerial & Supervisor Training and Civilian Foundational Development programs through student support, administrative services, and classroom coordination.

The role requires a high school diploma and two years in administrative or student services, plus customer service experience and comfort with Microsoft Office and LMS platforms.