Student Programs Support Specialist

Careerwebsite; Boston (MA); On-site; USD 42,000 - 55,000; Full time

Job summary

Careerwebsite is seeking an administrative professional to support the College of Management Undergraduate Program Office (UPO) in a busy, in-person environment. You will greet students, triage inquiries, and assist with advising drop-ins and calendar management.

The role also covers registration processes, data handling with WISER and Degree Audits, and coordination of events. A Bachelor’s degree and 1–2 years in higher education admin are preferred; proficiency with PeopleSoft, Canvas, Excel,

Qualifications

• Bachelor's Degree required; 1–2 years in higher education administration preferred.
• Knowledge of PeopleSoft, WISER, Degree Audits, Canvas; strong Excel and MS Office skills.
• Ability to work in a busy office with multitasking and sound judgment.
• Excellent communication and collaboration with diverse stakeholders.

Responsibilities

• Provide welcoming reception for students and visitors.
• Manage front desk operations and monitor departmental emails.
• Assist with enrollment data, transcripts, and degree audits; communicate decisions.
• Coordinate events, advising sessions, and calendar maintenance.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Teamwork

Education

Bachelor's Degree

Tools

PeopleSoft

WISER

Canvas

Degree Audits

Excel

Microsoft Office

Job description

Careerwebsite is seeking an administrative professional to support the College of Management Undergraduate Program Office (UPO) in a busy, in-person environment. You will greet students, triage inquiries, and assist with advising drop-ins and calendar management.

The role also covers registration processes, data handling with WISER and Degree Audits, and coordination of events. A Bachelor’s degree and 1–2 years in higher education admin are preferred; proficiency with PeopleSoft, Canvas, Excel,