Advising Support Specialist

State-of-South-Carolina; South Carolina; On-site; USD 32,000 - 45,000; Full time

Job summary

State-of-South-Carolina Advising Center seeks an administrative support specialist to provide front-line advising and registration triage for students with urgent needs, and to coordinate daily office workflow for staff.

You will manage student assignments, records and appointment systems, assist with outreach and retention initiatives, and handle general administrative duties in a student-facing environment.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience may be considered in lieu of a bachelor's degree.
• Experience working with students, advising, student services, or administrative functions is preferred.
• Knowledge of student services, office procedures, and computer systems.
• Ability to communicate effectively, maintain confidential records, manage multiple priorities, provide customer service, and work effectively with students and campus personnel.

Responsibilities

• Serve as the primary point of contact for the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs.
• Coordinate daily office operations and workflow to ensure efficient, consistent service delivery.
• Support the advising department’s operations by managing student assignment, records and appointment systems.
• Assist with student outreach, retention and registration initiatives.
• Perform administrative support functions for the Advising Center.
• Perform other duties as assigned.

Skills

Student services

Customer service

Office procedures

Communication

Education

Bachelor's degree

Job description

Serves as the operational support of the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs, coordinating daily office workflow and operations, and delivering professional administrative support to staff.

• -Serve as the primary point of contact for the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs.
• -Coordinate daily office operations and workflow to ensure efficient, consistent service delivery.
• -Support the advising department’s operations by managing student assignment, records and appointment systems.
• -Assist with student outreach, retention and registration initiatives.
• -Perform administrative support functions for the Advising Center.
• - Perform other duties as assigned.

A bachelor's degree or an equivalent combination of education and relevant experience may be considered in lieu of a bachelor's degree. Experience working with students, advising, student services, or administrative functions is preferred.

Knowledge of student services, office procedures, and computer systems. Ability to communicate effectively, maintain confidential records, manage multiple priorities, provide customer service, and work effectively with students and campus personnel.

Work is primarily performed in an office and student-facing environment. Position requires regular computer use and interaction with students, faculty, and staff.