Advising Support Specialist

State of South Carolina; South Carolina; On-site; USD 38,000 - 52,000; Full time

Job summary

State of South Carolina Advising Center seeks an administrative support professional to provide front-line advising and registration triage for students with time-sensitive needs. You will help coordinate daily office workflow and support staff to ensure consistent, efficient service.

This role involves managing student assignments, records, and appointment systems, while assisting with outreach and retention initiatives in a busy student-facing environment.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Experience with students, advising, or administrative functions preferred.
• Knowledge of university office procedures and record keeping.

Responsibilities

• Serve as the primary point of contact for the Advising Center.
• Coordinate daily office operations and workflow to ensure efficient, consistent service delivery.
• Manage student assignments, records and appointment systems.
• Assist with student outreach, retention and registration initiatives.
• Perform administrative support functions for the Advising Center.
• Perform other duties as assigned.

Skills

Front-line advising

Registration triage

Office coordination

Customer service

Communication

Education

Bachelor's degree

Job description

Serves as the operational support of the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs, coordinating daily office workflow and operations, and delivering professional administrative support to staff.

• Serve as the primary point of contact for the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs.
• Coordinate daily office operations and workflow to ensure efficient, consistent service delivery.
• Support the advising department’s operations by managing student assignment, records and appointment systems.
• Assist with student outreach, retention and registration initiatives.
• Perform administrative support functions for the Advising Center.
• Perform other duties as assigned.

A bachelor's degree or an equivalent combination of education and relevant experience may be considered in lieu of a bachelor's degree. Experience working with students, advising, student services, or administrative functions is preferred.

Knowledge of student services, office procedures, and computer systems. Ability to communicate effectively, maintain confidential records, manage multiple priorities, provide customer service, and work effectively with students and campus personnel.

Work is primarily performed in an office and student-facing environment. Position requires regular computer use and interaction with students, faculty, and staff.