Student Programs & Operations Assistant

C001 Dallas College; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Dallas College seeks a staff member to support the planning, development, and operation of a grant-based program. You will assist the director and program coordinator, prepare reports, manage enrollment processes, and coordinate services with college departments to ensure smooth operations.

The role emphasizes strong customer service, confidentiality, and organizational skills in an on-site setting with potential for hybrid work after six months.

Qualifications

• Ability to access data, maintain records, and generate reports.
• Excellent customer service to students and clients.
• Maintain confidentiality of student, family, and staff records.
• Strong organizational and multitasking abilities; follow-up and task completion.

Responsibilities

• Primary resource for students; provide program information and enrollment guidance.
• Assist director/coordinator in preparing special reports and data from files.
• Screen calls, visitors, and mail; requisition supplies and equipment.
• Coordinate grant/program services with existing college services.
• Maintain division files with confidential information and evaluations.
• Analyze prospective student eligibility and monitor budgets.
• Plan and manage day-to-day activities of staff, tutors, and volunteers.
• Provide excellent customer service to internal and external stakeholders.

Skills

Customer service

Data entry

Record keeping

Communication

Multitasking

Confidentiality

MS Office

Education

High School Diploma

Job description

Dallas College seeks a staff member to support the planning, development, and operation of a grant-based program. You will assist the director and program coordinator, prepare reports, manage enrollment processes, and coordinate services with college departments to ensure smooth operations.

The role emphasizes strong customer service, confidentiality, and organizational skills in an on-site setting with potential for hybrid work after six months.