Student-Parent Success Navigator

Northampton Community College; Bethlehem (Northampton County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Tuition waiver

Summer four-day workweeks

Generous benefits

Job summary

Northampton Community College is seeking a Family Success Coordinator to lead CCAMPIS activities, coordinating comprehensive support for student parents and collaborating across NCC departments. The role emphasizes holistic case management, data-informed decision making, and partnerships with community agencies.

The position focuses on improving retention, persistence, and graduation outcomes while navigating childcare resources and campus family engagement initiatives.

Qualifications

• Bachelor's degree required in Early Childhood Education, Child Development, Education, Human Services, Student Affairs, Family Studies, Social Work, or related field.
• 3–5 years of professional experience in early childhood education, childcare administration, family support services, higher education student affairs, or related fields.
• Experience working in higher education environments and familiarity with student support systems and retention strategies preferred.
• Knowledge of childcare programming, licensing systems, subsidy processes, and early learning program operations.
• Ability to build collaborative partnerships across academic departments, student affairs divisions, childcare systems, and community organizations.

Responsibilities

• Provide leadership and oversight for CCAMPIS program activities to improve student parent retention, persistence, academic success, and graduation outcomes.
• Serve as primary contact for CCAMPIS participants through holistic case management and family-centered practices.
• Coordinate student support services with NCC departments including Advising, Counseling, Financial Aid, Registration, Bursar, Career Services, Learning Center, Institutional Research, Student Life, Enrollment Management, Early Childhood Education faculty, and community partners.
• Develop and implement proactive student success strategies addressing academic, financial, childcare, personal, and family-related barriers to persistence and completion.
• Manage recruitment, outreach, intake, onboarding, retention, and data-informed processes for CCAMPIS participants.
• Support student parents in accessing NCC's Children's Centers, assisting with enrollment procedures and childcare resources.
• Collaborate with NCC's Children's Centers to support family engagement initiatives and student-parent involvement in campus early learning programs.
• Coordinate and facilitate parent engagement programming, workshops, and family-centered educational events with ECE faculty, student affairs professionals, and community organizations.
• Develop partnerships with regional agencies and organizations supporting student parents and young children.
• Assist students with advanced degree attainment and transfer opportunities through NCC Transfer Counselors and academic advising staff.
• Maintain accurate records and coordinate with Institutional Research to collect and report grant benchmarks and outcomes.

Skills

Interpersonal skills

Organizational skills

Communication

Presentation

Assessment

Technology skills

Education

Bachelor's degree in Early Childhood Education, Child Development, Education, Human Services, Student Affairs, Family Studies, Social Work or related field

Master's degree preferred

Job description

Northampton Community College is seeking a Family Success Coordinator to lead CCAMPIS activities, coordinating comprehensive support for student parents and collaborating across NCC departments. The role emphasizes holistic case management, data-informed decision making, and partnerships with community agencies.

The position focuses on improving retention, persistence, and graduation outcomes while navigating childcare resources and campus family engagement initiatives.