Student Office Assistant: CCP Admissions & Support

Shawnee-State-University

Portsmouth (OH)

On-site

USD 16,531 - 22,041

Full time

14 days+

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Job summary

Shawnee State University is seeking a CCP Student Office Assistant to support daily operations of the CCP office and deliver strong customer service to students, families, and visitors. This role helps develop professional communication, organization, and administrative skills while supporting the CCP Office mission.

Responsibilities include greeting visitors, handling calls and emails, scheduling appointments, data entry, and basic document creation.

Qualifications

Must be a registered full-time SSU student.
Eligible to work in the United States.
Strong communication and interpersonal skills.
Ability to handle confidential information (FERPA awareness).
Previous customer service or office experience preferred but not required.

Responsibilities

Provide office coverage in an organized, welcoming, and professional environment.
Greet students and visitors with general information.
Answer, screen, and direct incoming phone calls and emails.
Assist with appointment scheduling and maintain office calendars.
Provide clerical support: data entry, updating advising & admissions data, scanning, shredding, and record keeping.
Assist with typing, creating spreadsheets/databases, and documents.
Operate office equipment and software systems (Microsoft, Slate, J1, etc).
Assist with special projects and other duties assigned.
May conduct campus tours or accompany students to campus locations.