Student Loans Specialist — Federal & Institutional Programs

Mercer University; Macon (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Mercer University in Macon, GA seeks a Student Loans Specialist to manage account maintenance for federal loan programs and institutional loans, including tuition receivables, exit paperwork, loan benefits, and revenue collection until paid.

Under supervision, you will coordinate with the Bursar's Office and Financial Aid to place holds, answer the main phone line, and ensure compliance with the Fair Credit Act and related loan regulations.

Qualifications

• Two years of college coursework and one year of experience in accounting, bookkeeping, cash management, and customer service.
• Some college coursework in business, accounting, or finance is desirable.
• Proficiency in Microsoft Word and Excel.
• Understanding of the Fair Credit Act and federal loan regulations.

Responsibilities

• Maintain accounts for Federal Loan Programs and institutional loans.
• Process exit paperwork, loan benefits, and revenue collection until paid.
• Coordinate with Bursar's Office and Financial Aid to place holds and communicate with students.
• Answer the main telephone line as first contact.

Skills

Customer Service

Microsoft Word

Microsoft Excel

Fair Credit Act understanding

Federal loan program regulations

Education

Two years of college coursework

Some college coursework in business or accounting

Job description

Mercer University in Macon, GA seeks a Student Loans Specialist to manage account maintenance for federal loan programs and institutional loans, including tuition receivables, exit paperwork, loan benefits, and revenue collection until paid.

Under supervision, you will coordinate with the Bursar's Office and Financial Aid to place holds, answer the main phone line, and ensure compliance with the Fair Credit Act and related loan regulations.