Student Loan Counselor & Delinquency Prevention

Perdoceo Education Corporation; United States; Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

Paid holidays

Health savings and flexible spending

401(k) savings plan with company match

Employee Stock Purchase Plan (ESPP)

Company paid life insurance and short/

Job summary

Perdoceo Education Corporation is seeking a Student Loan Coordinator to assist out-of-school student borrowers with loan repayment options on Federal Student Loans included in Title IV funding. The role focuses on counseling and reducing default exposure.

The position requires strong organizational skills, experience in collections, and knowledge of the financial aid process. Full-time role with comprehensive benefits and opportunities for professional growth.

Qualifications

• High School Diploma or equivalent.
• 1-3 years' experience in collections for service industry.
• Bachelor's degree from an accredited institution (preferred).
• Ability to write narrative reports.

Responsibilities

• Assist students in understanding and successfully managing their loan obligations.
• Promote student loan financial literacy to reduce the number of delinquent student loan borrowers.
• Assist in the ongoing evaluation and revision of established default management procedures for all respective PEC schools.
• Contact students who become delinquent on their student loans, regarding options to resolve delinquency, via an auto-dialer system, making manual calls and sending/responding to student emails.
• Work in conjunction with designated lenders and guarantors to resolve student loan delinquencies.
• Work with designated PEC Schools to coordinate and minimize overall division student loan delinquencies
• Positively impact the annual cohort default rate by applying proven strategies and providing borrower assistance to minimize the number of borrowers who default on their student loans.
• Utilize all available skip tracing techniques available to locate and resolve student loan delinquencies
• Other duties as assigned

Skills

High-volume operations

Internal controls knowledge

Knowledge of financial aid process

Strong ethics

Education

High School Diploma or equivalent

1-3 years' experience in collections

Bachelor's degree (preferred)

Job description

Perdoceo Education Corporation is seeking a Student Loan Coordinator to assist out-of-school student borrowers with loan repayment options on Federal Student Loans included in Title IV funding. The role focuses on counseling and reducing default exposure.

The position requires strong organizational skills, experience in collections, and knowledge of the financial aid process. Full-time role with comprehensive benefits and opportunities for professional growth.