Student Loan AI Evaluation Specialist

OpenTrain AI, Inc.; United States; Remote; USD 41,000 - 69,000; Part time

Job summary

OpenTrain AI, Inc. is seeking a remote contractor to review and refine AI-generated guidance on federal student loans. The role focuses on evaluating accuracy, completeness, and current practices, with emphasis on careful written and practical judgment.

You will use direct borrower counseling experience to assess AI outputs and provide concise feedback. The position is part-time, remote, and open to applicants in the United States, with a flexible weekly hour range and a strong emphasis on

Qualifications

• Direct borrower counseling experience in federal student loans.
• Strong knowledge of repayment strategies and forgiveness programs.
• Fluent in English and able to explain guidance clearly in writing and verbally.

Responsibilities

• Review AI-generated guidance on federal student loans to ensure accuracy and usefulness.
• Create and refine rubrics defining accurate answers on repayment, income-driven plans, forgiveness and relief programs.
• Expand rubric coverage to deferment, forbearance, default management, loan servicing operations and servicer-related challenges.
• Evaluate AI outputs for inaccuracies, missing information, or outdated guidance, and provide concise written feedback.
• Collaborate with experts to keep guidance aligned with current federal student loan practices.

Skills

Direct borrower counseling experience

Education

Relevant federal student loan experience in nonprofit counseling / higher ed financial aid

Job description

Review AI-generated guidance on federal student loans, repayment, forgiveness, servicing, and default situations. This remote contractor project pays $30 to $50 per hour for about 15 to 25 hours per week.

Remote Hourly · $30–$50/hr

$30–$50/hr

Compensation

Contract, part-time

Engagement

Remote

Location

Posted

Open to applicants in

United States

The work

You will use direct borrower counseling experience to assess whether AI systems give accurate, complete, current, and useful guidance about federal student loans. The work is remote, asynchronous, and focused on careful written and practical judgment.

• Review sample federal student loan questions and identify inquiries that do not reflect realistic borrower needs.
• Create and refine rubrics that define accurate, complete answers about repayment, income-driven repayment plans, Public Service Loan Forgiveness, and other relief programs.
• Expand rubric coverage to deferment, forbearance, default management, loan servicing operations, and servicer-related challenges.
• Evaluate AI-generated answers for inaccurate, missing, outdated, unclear, or problematic servicing guidance.
• Give concise, constructive feedback in writing and work with other experts to keep guidance aligned with current federal student loan practices.

What it pays and takes

This is a short-term individual contractor project for someone with practical federal student loan expertise. AI experience is not required, but direct borrower counseling experience is important.

• $30 to $50 per hour.
• Approximately 15 to 25 hours per week.
• Remote and asynchronous collaboration.
• Open to candidates in the United States.
• At least one year of direct experience advising borrowers on federal student loans through nonprofit counseling, higher education financial aid, loan servicing, or default management.
• Strong knowledge of repayment strategies, income-driven repayment plans, forgiveness programs such as Public Service Loan Forgiveness, deferment, forbearance, and default resolution.
• Practical understanding of loan servicing operations and clear borrower communication.
• Fluent in English, with the ability to explain technical guidance clearly and efficiently in writing and verbally.
• Familiarity with current federal student loan regulations and practices.
• Comfort reviewing or creating guidance documents, rubrics, or training materials.

Helpful background

Experience creating student loan guidance, rubrics, or training materials is useful. Experience with AI systems is not required; the role values direct borrower counseling and federal student loan knowledge.

About AI training work

AI training is the human work behind systems that answer questions and make decisions. Specialists review examples and model responses so AI can provide more accurate, useful guidance, and experienced professionals contribute the subject knowledge these systems need.