Student Life Reservations Coordinator

University of Nebraska-Lincoln; Oklahoma; On-site; USD 26,000 - 37,000; Full time

Job summary

The University of Nebraska-Lincoln is seeking a Student Life Reservations Coordinator to assist with reserving spaces for events within Student Life facilities. This role emphasizes customer service and collaboration with RSOs, faculty, and staff to coordinate memorable events.

You will enter requests into our event management software, help with room setups, AV equipment, and liaise with external service providers.

Qualifications

• Associate degree or equivalent education/experience is required.
• Experience in event and conference operations.
• Strong written and verbal communication skills.
• Commitment to excellent customer service.
• Ability to manage multiple projects and meet deadlines.
• Detail-oriented with strong organization.
• Ability to adapt to changing circumstances.
• Ability to work autonomously and as part of a team.

Responsibilities

• Provide excellent customer service for patrons.
• Support reservation and event planning for RSOs, faculty, and staff.
• Receive, process, and submit requests into event management software.
• Provide follow up and troubleshoot issues to ensure event success.
• Coordinate events including room setup, AV and sound equipment, and coordination with outside service providers.

Skills

Customer service

Written and verbal communication

Time management

Multitasking

Organization

Interpersonal skills

Teamwork

Attention to detail

Problem solving

Education

Associate degree or equivalent

Bachelor’s degree in Event/ Hospitality/ Communications or related field

Tools

Event management software

AV equipment basics

Job description

Working Title Student Life Reservations Coordinator

Department Nebraska Union-0957

Description Of Work

The Student Life Reservation Coordinator is responsible for assisting with the coordination and reserving of spaces for events occurring within Student Life facilities.

The Student Life Reservation Coordinator will:

• Provide excellent customer service for all patrons of the Student Life facilities.
• Support the reservation and event planning needs of Recognized Student Organizations (RSO’s), faculty, and staff.
• Receive, process and submit requests into the event management software for execution.
• Provide appropriate follow up and troubleshoot issues as they arise to ensure event success.
• Assist with the coordination of events including room setup, AV and sound equipment and collaborate with outside service providers.

About Us

At the University of Nebraska‑Lincoln, we’re proud to be consistently recognized by Forbes as a top employer and certified as a Family Friendly Workplace. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace; it’s a place to build your career and make a meaningful impact in Nebraska.

When you join our team as a full‑time, regular staff member, you’ll enjoy:

• Generous paid time off including vacation, sick leave, parental leave, and holidays.
• Comprehensive insurance options including medical, dental, vision, and life coverage.
• Employee and dependent scholarship programs to pursue higher education.
• Robust retirement plans with university match.

Learn more about UNL benefits and your total compensation at: https://go.unl.edu/aboutus

Minimum Required Qualifications

• Associate degree or equivalent education/experience.
• Event and hospitality management, communications or public relations or related field.
• 1 year experience in event and conference operation, similar experiences will be considered.
• Strong written and verbal communication skills necessary.
• Demonstrated experience providing excellent customer service.
• Must have a strong commitment to providing excellent customer service.
• Experience must demonstrate organizational, analytical, and interpersonal skills that include teamwork, relationship building, as well as the ability to communicate information effectively in written and verbal forms.
• Proven ability to manage multiple projects and task as well as meet deadlines.
• Must have a strong attention to detail and ability to maintain a high level of accuracy.
• Ability to remain flexible and adjust to change as circumstances and new information is made available.
• Ability to be self‑motivated and function autonomously.

Preferred Qualifications

• Bachelor’s degree in Event and hospitality management, communications or public relations or related field
• Experience with University event planning.
• Direct experience with event management software.
• Event and billing invoice experience.

Posted Salary $23.07/ hr. minimum