Student Life Programs Coordinator

Columbia Business School; New York (NY); On-site; USD 56,000 - 64,000; Full time

Job summary

Columbia Business School in New York seeks a Program Coordinator to support the Office of Student Affairs. You will greet students and visitors, assist with front desk duties, and help with events such as orientation and graduation.

The role involves coordinating communications, managing schedules, and maintaining student records to support a strong student experience. The position requires a high school diploma and relevant experience; a bachelor’s degree is preferred.

Qualifications

• High School diploma or equivalent; at least three years related experience or an equivalent combination.
• Take initiative while following established protocols.
• Excellent interpersonal, oral, and written communication skills.
• Proficient in Microsoft Office Suite.
• Professional, confidential, and detail-oriented in a university setting.

Responsibilities

• Greet students and visitors; direct inquiries to appropriate team members.
• Cover front desk duties: calls, mail, general inquiries; maintain professional communications.
• Attend team meetings; assist with events, orientation, and graduation support.
• Help students with questions using the registration system and course enrollment queries.
• Support Academic Advising and Student Success with scheduling, records, and data reporting.
• Assist with FERPA compliance and exam administration support as needed.
• Draft emails, publish content on digital platforms, and maintain student-facing information.
• Collaborate with CBS staff to ensure smooth operation of student services.

Skills

Interpersonal skills

Oral communication

Written communication

Customer service

Front desk experience

Education

High School diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Office Suite

Course Match

Canvas

SSOL Vergil

Job description

Columbia Business School in New York seeks a Program Coordinator to support the Office of Student Affairs. You will greet students and visitors, assist with front desk duties, and help with events such as orientation and graduation.

The role involves coordinating communications, managing schedules, and maintaining student records to support a strong student experience. The position requires a high school diploma and relevant experience; a bachelor’s degree is preferred.