Student Life Programs & CARES Manager

LaGuardia Community College; New York (NY); On-site; USD 77,000 - 90,000; Full time

Job summary

LaGuardia Community College is seeking a dedicated Student Life Specialist to support CARES operations and student services, including front desk activities, referrals, and event coordination. The role emphasizes confidential handling of student information and collaboration with campus partners.

You will oversee pantry and basic-needs initiatives, supervise student workers, assist with onboarding, training, and ensure efficient processes.

Qualifications

• Bachelor’s degree required; four years’ related experience required.
• Strong organizational and multitasking abilities with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in higher education or non-profit organizations is a plus.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Assist with the daily administrative and operational functions of the CARES front office; establish efficient office procedures and front-desk operations.
• Provide operational assistance with CARES student-facing services and basic-needs activities, including the food pantry; monitor operations and implement improvements.
• Lead the assessment and routing of student inquiries; provide information on CARES programs, eligibility, applications, referrals, and workshops.
• Coordinate and monitor CARES procedures to ensure timely, professional, and confidential assistance.
• Oversee pantry inventory and supply operations; coordinate with vendors and campus partners.
• Coordinate scheduling and activities of student workers and volunteers; assign responsibilities and monitor performance.
• Support staff onboarding, training, and readiness; maintain training materials and resources.
• Monitor workflows and records for accuracy and compliance; report trends and resource needs to the CARES Director.
• Plan and coordinate CARES and college-wide events, including orientation and welcome week activities.
• Serve as operational liaison among CARES staff, college departments, partners, vendors, and community organizations.

Skills

Organization

Multitasking

Communication

Interpersonal skills

Bilingual (preferred)

Education

Bachelor’s or Master’s degree in Administration/Higher Education/Human Services

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

LaGuardia Community College is seeking a dedicated Student Life Specialist to support CARES operations and student services, including front desk activities, referrals, and event coordination. The role emphasizes confidential handling of student information and collaboration with campus partners.

You will oversee pantry and basic-needs initiatives, supervise student workers, assist with onboarding, training, and ensure efficient processes.