Student IT Technician: Learning Technologies & LMS Support

VILLANOVA UNIVERSITY; Villanova (Delaware County); On-site; USD 12,785 - 18,210; Part time

Job summary

A prestigious university is seeking an IT Technician I for the Learning Technologies team. This student worker role offers experience in IT operations, supporting Learning Management Systems and various technologies used by faculty and students. The ideal candidate should have strong customer service skills, excellent communication abilities, and comfort with troubleshooting. Training is provided, and the position offers flexible work hours with a pay rate of $11.25 per hour.

Qualifications

• Commitment to excellent customer service.
• Excellent written and oral communication skills.
• Comfortable with technology and able to troubleshoot.

Responsibilities

• Provide support for Learning Management Systems.
• Assist with service requests from faculty, students, and staff.
• Contribute to documentation development and process improvement.

Skills

Excellent customer service

Written and oral communication skills

Troubleshooting in Windows and MAC OS

Familiarity with Blackboard or Brightspace

Familiarity with Zoom

Ability to work independently

Dependability

Job description

A prestigious university is seeking an IT Technician I for the Learning Technologies team. This student worker role offers experience in IT operations, supporting Learning Management Systems and various technologies used by faculty and students. The ideal candidate should have strong customer service skills, excellent communication abilities, and comfort with troubleshooting. Training is provided, and the position offers flexible work hours with a pay rate of $11.25 per hour.