Student IT Support Technician – Campus Labs

Florida International University; Miami (FL); On-site; USD 19,000 - 21,000; Part time

Job summary

Florida International University (FIU) invites applications for a Computer Support Technician within the Student-Athlete Academic Center (SAAC) in Miami. The role supports SAAC staff and the student-athlete community by maintaining teaching labs and staff computers, and providing basic end-user IT support.

The ideal candidate is a team player with strong communication skills, detail-oriented, and able to troubleshoot Windows and Mac systems, install software, and assist with inventory in a

Qualifications

• Requires FIU Service Excellence training or completion within 30 days.
• Ability to provide superior customer service.
• Troubleshoot basic wireless network issues on various OS.
• Troubleshoot basic Microsoft Office applications (Outlook, Word, Excel).
• Install software on Windows and Mac operating systems.
• Ability to work in a team setting and take direction.
• Keen attention to detail and strong communication skills.

Responsibilities

• Assisting with set up and maintenance of computer teaching labs.
• Assisting with maintenance and setup of staff and student-athlete computers.
• Providing technical support for end users.
• Assisting with inventory and surplus of technology.
• Working as part of a team in a professional office setting.
• Performing other duties as assigned.

Skills

Customer service

Wireless networking

Microsoft Office

Software installation

Teamwork

Attention to detail

Communication skills

FIU Service Excellence training

Tools

Windows

MacOS

Microsoft Office Suite

Job description

Florida International University (FIU) invites applications for a Computer Support Technician within the Student-Athlete Academic Center (SAAC) in Miami. The role supports SAAC staff and the student-athlete community by maintaining teaching labs and staff computers, and providing basic end-user IT support.

The ideal candidate is a team player with strong communication skills, detail-oriented, and able to troubleshoot Windows and Mac systems, install software, and assist with inventory in a