Student IT Support

Auburn University; Auburn (AL); On-site; USD 12,000 - 15,000; Part time

Job summary

Auburn University is seeking an undergraduate IT Support student to join the College of Nursing. In this position, you will work closely with experienced professionals to maintain and improve IT systems, gaining hands-on experience while pursuing your studies.

Your responsibilities will include providing support for desktops and mobile devices, assisting with technology setup, and troubleshooting hardware and software issues. Ideal candidates will be currently enrolled Auburn students with proficiency in computer systems and strong communication skills.

Qualifications

• Understanding of information technology concepts and terminology.
• Ability to work collaboratively and interact professionally.
• Strong communication and organizational skills.

Responsibilities

• Provide support for desktop and mobile computing.
• Assist faculty with hardware and software troubleshooting.
• Support IT staff with maintenance and software updates.
• Maintain a clean work environment in the IT workspace.

Skills

Proficiency with MS Office

Knowledge of desktop OS

Strong interpersonal skills

Attention to detail

Education

Currently enrolled as an Auburn University undergraduate student

Job description

Overview

The College of Nursing is seeking a talented and motivated student to join our team at Auburn University! As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university’s Information Technology systems. This position provides a great opportunity to gain hands‑on experience in the field of Information Technology while pursuing your studies.

Responsibilities

• Provides support for desktop, mobile computing, and client/server technology to include, but not limited to, installing and configuring computer hardware for clients, installing and configuring software on computers, troubleshooting technology problems, and recommending hardware and software appropriate for its intended use.
• Provides consulting on routine technology solutions.
• Assist Auburn University Nursing faculty and staff with basic computing questions and provide support for hardware and software troubleshooting, repairs, and routine maintenance.
• Support IT staff with technology setup and maintenance, including installing software updates, imaging laptops and computers, and replacing or swapping out computer equipment.
• Direct users to appropriate resources or personnel when issues cannot be resolved at the initial level.
• Assist with setting up, transporting, and organizing technology equipment for library operations and events.
• Maintain a clean, organized, and safe work environment within the IT workspace.

Qualifications

• Currently enrolled as an Auburn University undergraduate student.
• Proficiency with professional computer systems and office applications. MS Office, Apple iOS, Windows platforms.

Minimum Knowledge, Skills, and Abilities

• General knowledge of information technology concepts and terminology, desktop OS and supported software applications, network fundamentals, IP protocol, and fundamental troubleshooting techniques.
• Demonstrated interest in public service and providing high‑quality customer service.
• Ability to work collaboratively as part of a team while interacting professionally with faculty, staff, and students.
• Strong interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Demonstrated dependability and ability to maintain consistent attendance and punctuality.
• Ability to multitask and work effectively in a fast‑paced environment.
• Ability to work independently.
• Reliable, punctual, and able to meet deadlines.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.