Student IT & AV Support Technician (Work-Study)

University of Utah; Salt Lake City, Northern (UT, KY); Hybrid; USD 18,000 - 21,000; Part time

Job summary

University of Utah is seeking a Student Computer Operator to support the SYSTECH team in the College of Nursing. The role involves assisting with desktop, AV, and software support for faculty and staff on campus.

The position is non-benefitted, requires Federal Work Study funding, and operates primarily within the College of Nursing building with a Monday–Friday schedule during business hours.

Qualifications

• Minimum Qualifications section present in the posting (specific items not fully enumerated in the snippet).
• Preferred but NOT required: AV equipment and video conferencing experience.
• Preferred but NOT required: telephone customer service experience.
• Windows 10/11 and Mac OS familiarity mentioned.
• Interpersonal communication and troubleshooting skills highlighted.

Responsibilities

• Provides customer service and assists users with specialized software.
• Creates reports, documents and how-to articles.
• Notifies appropriate technical groups of errors or equipment malfunctions requiring more advanced troubleshooting and analysis.
• Provide technical support for faculty and staff.
• Monitor and troubleshoot classroom and AV technology.
• Process IT inventory.
• Deploy and setup IT equipment.
• Other projects as assigned.

Skills

AV equipment

Video conferencing

Customer service

Interpersonal communication

Troubleshooting

Windows 10/11

Mac OS

Job description

University of Utah is seeking a Student Computer Operator to support the SYSTECH team in the College of Nursing. The role involves assisting with desktop, AV, and software support for faculty and staff on campus.

The position is non-benefitted, requires Federal Work Study funding, and operates primarily within the College of Nursing building with a Monday–Friday schedule during business hours.