Student IT Assistant: Data, Docs & IT Support

University of Nevada, Las Vegas (UNLV); Las Vegas (NV); On-site; USD 15,911 - 22,661; Part time

Job summary

The College of Southern Nevada is seeking a Student IT Assistant to support the Office of Financial Aid's Information Technology team.

The role involves documenting tickets, generating reports, editing content, organizing the OFA IT data repository, and providing administrative support. Hours up to 20 per week at $14.00 per hour make this an excellent opportunity for CS/IT students. Training in data security and confidentiality is required.

Qualifications

• Currently enrolled in CS, CIT, or related computing program.
• Have completed at least one semester of project management, database, or programming coursework.
• Able to maintain confidentiality and complete data security training.

Responsibilities

• Document support tickets and resolutions in the ticketing system.
• Data & Systems Support.
• Generate routine reports using pre-configured templates and stored procedures/views.
• Assist with editing and developing content for documentation.
• Assist with organizing the OFA IT data repository.
• Administrative & Project Support.
• Execute data entry tasks using approved software (e.g., Hyland OnBase, Microsoft Office with SharePoint).
• Create and update user documentation and training materials.
• Send template communications to student populations via email.

Skills

Data security

Confidentiality

Ticketing experience

Education

Enrollment in CS/CIT/Engineering Technologies

Tools

Hyland OnBase

Microsoft Office

SharePoint

Job description

The College of Southern Nevada is seeking a Student IT Assistant to support the Office of Financial Aid's Information Technology team.

The role involves documenting tickets, generating reports, editing content, organizing the OFA IT data repository, and providing administrative support. Hours up to 20 per week at $14.00 per hour make this an excellent opportunity for CS/IT students. Training in data security and confidentiality is required.