Student Hub & Salesforce Intern

University of New Mexico; Albuquerque (NM); On-site; USD 26,000 - 34,000; Full time

Job summary

University of New Mexico invites applications for a Professional Intern to support the Student Hub (Salesforce) operations, training, user support, and testing. This on-site, two-year term role offers on-the-job training and development for recent graduates interested in higher education technology, data, and administration.

You will coordinate communications, assist with training materials, provide basic triage, support data validation, and document testing results while collaborating with

Qualifications

• Bachelor's degree or current enrollment in a Bachelor's or higher program; no previous work experience required.
• Recent graduate friendly; on-the-job training provided.
• Strong communication and problem-solving abilities.

Responsibilities

• Coordinate Student Hub communications regarding training and onboarding.
• Assist with development and updating training videos and learning materials.
• Provide basic triage for issues and escalate complex cases.
• Support building, cleanup, and maintenance of system areas.
• Support data-validation projects and test new features with documentation.

Skills

Communication

Salesforce

Adaptability

Independent work

Data handling

Documentation

Microsoft Excel

Customer service

Education

Bachelor's degree or enrollment within 24 months

Tools

Salesforce

Excel

Forms

Word

Job description

University of New Mexico invites applications for a Professional Intern to support the Student Hub (Salesforce) operations, training, user support, and testing. This on-site, two-year term role offers on-the-job training and development for recent graduates interested in higher education technology, data, and administration.

You will coordinate communications, assist with training materials, provide basic triage, support data validation, and document testing results while collaborating with