Student Entry Level

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 17,000 - 19,000; Part time

Job summary

The University of New Mexico in Albuquerque is seeking a Student Entry Level to join the IT Applications Salesforce Team. This on-campus, part-time role provides hands-on exposure to CRM technology and enterprise software systems, with a focus on supporting students and staff through reports, dashboards, and documentation.

Ideal candidates are dependable, detail-oriented, and eager to learn Salesforce fundamentals while contributing to high-impact projects in Student Success, Recruitment, and

Qualifications

• Available to work as a student employee with work-study encouraged
• Gain hands-on exposure to enterprise software and CRM tools
• Detail-oriented and dependable with strong task ownership

Responsibilities

• Learn Salesforce fundamentals and CRM best practices
• Build and update reports and dashboards
• Assist with data validation and testing
• Support system users with troubleshooting and requests
• Participate in Agile project support for ongoing enhancements

Skills

Salesforce fundamentals

CRM tools

Report/dashboard creation

Data validation

Customer service experience

Agile project support

Excel

Tools

Salesforce

Excel

CRM platforms

Job description

Student Entry Level

Requisition ID: req37731

Working Title: Student Entry Level

Pay: $12.00 - $14.25 Hourly

Campus: Main - Albuquerque, NM

Department: IT Applications (324A)

Employment Type: Student Employment

Status: Non-Exempt

For Best Consideration Date: 9/30/2025

Position Summary

Students with work-study awards are encouraged to apply, but work-study is not a requirement for this position. This role is ideal for students interested in gaining hands-on experience in enterprise software systems and CRM technology. The IT Applications Salesforce Team supports high-impact projects related to Student Success, Recruitment and Admissions, and Program Management across the University of New Mexico.

As a Student Support, you will work with experienced Salesforce administrators and developers to gain exposure to CRM tools, support the creation and maintenance of reports and dashboards, assist with requests, and contribute to documentation and testing for new functionality. The ideal candidate is dependable, detail-oriented, and interested in learning how modern IT applications support business and student service functions.

You will have the opportunity to:

• Learn Salesforce fundamentals and CRM best practices
• Build and update reports and dashboards
• Assist with data validation, testing, and documentation
• Support system users with troubleshooting and request tracking
• Participate in Agile project support for ongoing enhancement work
• Gain insight into how IT supports enterprise-level operations in higher education

This position is a great opportunity for students seeking to explore careers in IT, data analytics, systems administration, or business process improvement. The IT Applications team values learning, collaboration, and professional development.

The IT Applications team operates Monday to Friday, 8 AM – 5 PM MDT. We prefer students who can work 10 hours per week during the fall and spring semesters, with flexibility for academic schedules and approved timeoff.

Preferred Qualifications

• Interest in Salesforce or CRM technologies
• Dependable and responsible with strong task ownership
• Excellent organization skills and attention to detail
• Strong interpersonal and communication skills
• Ability to learn new technologies and processes
• Prior experience with Microsoft Excel or data tools a plus
• Experience with customer service or help desk environments is helpful

Physical Requirements

• Must be able to work at a computer for extended periods and attend occasional team meetings either virtually or in person.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.