Student Housing Property Leader

The Nest Iowa City; Lubbock (TX); Presencial; USD 65 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, & Vision Insurance

Vacation and Sick Time + 12 Paid H​ol​

401(k) with company matching

On-the-job training and career dev.

Paid Parental Leave

Resumo da oferta

Tailwind Group is seeking a Property Manager for The Holly, a 288-unit student housing community in Lubbock, Texas, serving Texas Tech University. You will lead day-to-day operations, drive occupancy, manage budgets, and coach a on-site team to deliver an exceptional resident experience.

This full-time role runs Monday–Friday 8:30am–5:00pm, with occasional after-hours as needed. Competitive compensation range $65,000 to $80,000 plus bonus potential, plus benefits and growth opportunities.

Qualificações

• Bachelor's degree in business administration, marketing, real estate, or a related field.
• Three or more years of experience in property management. Student housing experience is preferred.
• One or more years of supervisory experience.

Responsabilidades

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good. Handle escalated customer concerns, as needed.
• Maintain exceptional curb appeal by conducting regular community walks to evaluate amenities and common areas. Set standards and instill 'pride of property' within all team members.
• Lead and be accountable to the development, execution, and ongoing management of annual budgets to ensure positive net operating income (NOI), in partnership with ownership, asset management, and accounting.
• Oversee and support the leasing process to ensure leasing velocity goals are met and final budgeted occupancy is achieved each year.
• Effectively manage and lead on-site maintenance, office, and leasing team members through regular team meetings, new employee onboarding, training, and annual performance reviews.
• Coach and develop all team members through accountability, collaboration, empowerment and regular 1:1 meetings - equipping others to reach their highest potential.
• Leverage business intelligence tools to analyze property performance. Present clear, data-driven insights to leadership that support strategic decision-making, as requested.
• Maintain thorough product knowledge of the property, competition, and local market conditions.
• Engage, contract, and oversee vendors and services necessary for property operations, ensuring invoices are accurate and compliant with budget guidelines.
• Maintain complete and up-to-date community files and records across all property management systems.
• Oversee the accounts receivable, delinquency, and collections process. Escalate delinquent accounts in accordance with company procedures.
• Develop and maintain an office culture that prioritizes teamwork, excellent resident service, and clear, honest communication at all levels.
• With assistance of the Recruiting Team, identify, hire, and onboard talent for the community.
• Handle after-hour issue and emergency response and documentation protocol, with the ability to respond onsite as needed.
• Maintain a professional appearance and adhere to the company dress code at all times.
• Manage the annual unit turnover process and oversee move-in/move-out procedures including but not limited to:
• Conduct move-out inspections and ensure units are ready for move-in day.
• Assess and document move-out charges.
• Source and organize vendor bids.
• Order, track, and distribute furniture throughout the property (as applicable).
• Hire temporary staff.

Conhecimentos

Supervisory experience

Customer service

People leadership

Formação académica

Bachelor's degree in business administration, marketing, real estate, or a related field

Ferramentas

Entrata software

Descrição da oferta de emprego

Tailwind Group is seeking a Property Manager for The Holly, a 288-unit student housing community in Lubbock, Texas, serving Texas Tech University. You will lead day-to-day operations, drive occupancy, manage budgets, and coach a on-site team to deliver an exceptional resident experience.

This full-time role runs Monday–Friday 8:30am–5:00pm, with occasional after-hours as needed. Competitive compensation range $65,000 to $80,000 plus bonus potential, plus benefits and growth opportunities.