Student Housing Operations Director

Capstone On Campus Management; Boston (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits package

Retention bonus up to $10,000

Job summary

Capstone On-Campus Management is seeking a Director of Student Housing Operations at UMass Boston. The role leads the operations of a 1000-bed residence hall, overseeing budgets, revenue, licensing, and facility management, in partnership with the University.

The ideal candidate has 5–7 years in student housing, strong communication, and a track record of managing staff and collaborating with campus partners; exempt, with a comprehensive benefits package.

Qualifications

• Bachelor’s degree in Business or a related field.
• Five to seven years of experience in Student Housing Operations or Property Management.
• Experience with undergraduate student populations.
• Summer Conference housing experience preferred.
• Strong interpersonal, communication (oral and written) skills.
• Comprehensive understanding of budgets, personnel, facilities, accounts payable, and billing.
• Commitment to diversity in an urban university setting.
• Proficiency with Microsoft Office and student housing management software.

Responsibilities

• Provide leadership and program management for a student community of approximately 1000 beds at the University of Massachusetts, Boston.
• Serve as primary contact for the University regarding all aspects of operations and facilities for the community.
• Oversee rent collection and other revenue generation.
• Collaborate with university partner to manage the excess financial aid process for qualified students.
• Management of summer revenue and operations including marketing and licensing summer school licenses and conferences, rent and fee collection, and turn management.
• Coordinate regular opportunities for COCM and Housing and Residence Life to communicate.

Job description

Capstone On-Campus Management is seeking a Director of Student Housing Operations at UMass Boston. The role leads the operations of a 1000-bed residence hall, overseeing budgets, revenue, licensing, and facility management, in partnership with the University.

The ideal candidate has 5–7 years in student housing, strong communication, and a track record of managing staff and collaborating with campus partners; exempt, with a comprehensive benefits package.