Director, Campus Housing Operations

Capstone On Campus Management Llc; Boston (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health benefits

Retention bonus up to $10,000

Job summary

Capstone On-Campus Management seeks a Director of Student Housing Operations for the University of Massachusetts Boston campus. This full-time role oversees a 1000-bed residence community, rent collection, revenues, licensing, and summer housing activities, reporting to the Regional VP.

Responsibilities include budget development, facility oversight, and collaboration with Housing & Residence Life under a shared governance model. A strong background in student housing operations is essential.

Qualifications

• Bachelor’s degree in Business or related field is required.
• Five to seven years of experience in Student Housing Operations or Property Management is required.
• Experience with undergraduate student populations is required.
• Proficiency with Microsoft Office and housing management software.

Responsibilities

• Provide leadership for a student community of ~1000 beds at UMass Boston.
• Oversee rent collection and revenue generation.
• Collaborate with university partner to manage financial aid process for qualified students.
• Oversee annual budgets and reporting; supervise site staff.
• Manage facility maintenance and preventive maintenance program.
• Coordinate communications between COCM and Housing & Residence Life.

Skills

Leadership

Budgeting

Communication

Facilities management

Payroll processing

Staff supervision

Urban university operations

Education

Bachelor’s degree in Business or related field

Master’s degree preferred

Tools

Microsoft Office

Housing management software

Job description

Capstone On-Campus Management seeks a Director of Student Housing Operations for the University of Massachusetts Boston campus. This full-time role oversees a 1000-bed residence community, rent collection, revenues, licensing, and summer housing activities, reporting to the Regional VP.

Responsibilities include budget development, facility oversight, and collaboration with Housing & Residence Life under a shared governance model. A strong background in student housing operations is essential.