Student Housing Leasing & Engagement Specialist

University Partners; Columbia (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

University Partners seeks a Leasing Consultant to support leasing, marketing, and resident relations with a focus on excellent customer service and compliance with Fair Housing and company policies.

The role involves conducting tours, reviewing applications, maintaining lease files, and assisting with move-in readiness and renewals. Weekend availability is required, and strong communication skills are essential for success.

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree preferred.
• Leasing, sales, marketing, or customer service experience preferred.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.

Skills

Customer service

Sales skills

Communication

Organization

Time management

Confidentiality

Teamwork

Math skills

Weekend availability

Social media marketing

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

University Partners seeks a Leasing Consultant to support leasing, marketing, and resident relations with a focus on excellent customer service and compliance with Fair Housing and company policies.

The role involves conducting tours, reviewing applications, maintaining lease files, and assisting with move-in readiness and renewals. Weekend availability is required, and strong communication skills are essential for success.