Student Housing GM: Lead Teams, Delight Residents, Grow

GMH Associates; Auburn (AL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Prescription Drug Plan

Employee Assistance Program

Disability Insurance

Life Insurance

401(k) Plan

Paid Vacation

Sick Time

Holidays

Direct Deposit

Collegial Work Environment

Volunteer Time Off

Employee Referral Program

Voluntary Benefits

Job summary

GMH Associates, Inc. is seeking a General Manager for an Auburn, AL student housing community. You will lead the onsite team, oversee daily operations, leasing, and customer service to deliver an outstanding resident experience.

You will develop budgets, manage payroll, and coordinate with marketing while ensuring compliance and strong financial performance. A Bachelor’s degree or 4 years in student housing, plus 2–3 years in management, is preferred.

Qualifications

• Bachelor’s degree or 4 years’ experience in the student/multi-family housing industry, or equivalent combination of education and experience.
• 2-3 years’ experience in a management role with a proven track record of achievements
• 1-2 years’ experience with marketing
• Proven proficiency in all areas of property management operations
• Strong financial, organizational, analytical, and decision-making skills
• Strong internet, Microsoft Office, word processing and spreadsheet skills
• Tech Savvy and proficient use of social media or other marketing software
• Must have excellent communication, management, and people skills
• A passion to serve residents, parents, vendors, and colleagues

Responsibilities

• Maintain positive resident relations through outstanding service
• Supervise, guide, and lead the professional onsite team
• Direct and participate in the daily operations of the property
• Work with corporate marketing team to execute and create a marketing plan
• Assist with leasing duties as needed and approve all new leases
• Manage all on-site staff, including: hiring, motivating, training, and performance development
• Conduct weekly meetings, walkthroughs, and inspections
• Participate in resident retention and leasing events
• Maintain and monitor the systems and procedures for service requests and follow-ups
• Manage payroll and employee records
• Develop and Manage an annual budget
• Have a strong knowledge of the resident database, accounts receivable, and accounts payable
• Manage health, safety, and discipline procedures for students
• Develop and maintain productive relationships with vendors and contractors
• Ensure timely payments of invoices and delinquency policies are followed
• Maintain ongoing communication and foster positive relationships with university officials

Skills

Leadership

Customer service

Marketing

Budgeting

Communication

Staff development

Property management

Microsoft Office

Social media marketing

Analytical thinking

Education

Bachelor’s degree or 4 years’ experience in student housing

Tools

Microsoft Office

Social media marketing tools

Job description

GMH Associates, Inc. is seeking a General Manager for an Auburn, AL student housing community. You will lead the onsite team, oversee daily operations, leasing, and customer service to deliver an outstanding resident experience.

You will develop budgets, manage payroll, and coordinate with marketing while ensuring compliance and strong financial performance. A Bachelor’s degree or 4 years in student housing, plus 2–3 years in management, is preferred.