Student Housing Experience Lead

The Scion Group; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading student living organization in Austin, Texas is seeking an Experience Team Member to enhance customer experience and support marketing initiatives. This role includes engaging with customers, assisting in property administration tasks, and promoting community activities. The ideal candidate will possess strong communication skills and a customer-centric attitude, thriving in a dynamic and agile environment. Flexibility to work various hours during peak times is essential.

Qualifications

• Ability to thrive in a fast-paced, collegiate environment.
• Exceptional interpersonal and problem-solving skills.
• Availability to work during summer, holidays, and on-call rotation.

Responsibilities

• Prioritize customer interactions and provide tours.
• Give feedback on sales barriers and customer objections.
• Assist with social media communication.

Skills

Customer-centric mindset

Agility & flexibility

Communication & interpersonal skills

Reliability & self-discipline

Job description

A leading student living organization in Austin, Texas is seeking an Experience Team Member to enhance customer experience and support marketing initiatives. This role includes engaging with customers, assisting in property administration tasks, and promoting community activities. The ideal candidate will possess strong communication skills and a customer-centric attitude, thriving in a dynamic and agile environment. Flexibility to work various hours during peak times is essential.