Resident Experience & Leasing Specialist

Universityheightscs; College Station (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Universityheightscs in College Station, Texas, is seeking a dynamic individual to lead lease performance tracking and enhance customer experience. Responsibilities include conducting personalized leasing tours, capturing creative content for social media, and supporting events that foster community connections. Ideal candidates possess a high school diploma, strong customer service skills, and a team-first mentality. Proficiency in Google Workspace or Microsoft Office is preferred. Reliable transportation and flexibility to work occasional weekends are essential.

Qualifications

• Educational foundation includes a high school diploma or equivalent.
• Experience in customer service, retail, or food service is desired.
• Proficient in making clear and welcoming communications.
• Comfortable creating engaging social media content.
• Detail orientation to manage timelines and tasks.

Responsibilities

• Monitor and analyze leasing metrics for decision-making.
• Provide exceptional customer service at all touchpoints.
• Conduct personalized tours and follow-up communication.
• Create engaging content for digital platforms.
• Assist in planning and executing community events.

Skills

Customer service skills

Communication skills

Creative content creation

Detail-oriented

Team collaboration

Tech-savviness

Education

High school diploma or equivalent

Studying marketing, communications, real estate, or hospitality

Tools

Google Workspace

Microsoft Office

AppFolio

Job description

Universityheightscs in College Station, Texas, is seeking a dynamic individual to lead lease performance tracking and enhance customer experience. Responsibilities include conducting personalized leasing tours, capturing creative content for social media, and supporting events that foster community connections. Ideal candidates possess a high school diploma, strong customer service skills, and a team-first mentality. Proficiency in Google Workspace or Microsoft Office is preferred. Reliable transportation and flexibility to work occasional weekends are essential.