Student Health Services Insurance & Front Desk Specialist

University of California, Riverside; Riverside (CA); On-site; USD 61,000 - 88,000; Full time

Job summary

University of California, Riverside is seeking a Patient Service Representative III to support Student Health Services on the Main Campus. The role focuses on insurance coordination, referrals, and managing front desk operations to assist students with UC SHIP benefits.

Responsibilities include scheduling, outreach to students, and potential backup support to CAPS and SWIFT teams, while ensuring HIPAA/FERPA compliance and delivering excellent student service.

Qualifications

• Experience in front desk operations in a healthcare setting.
• Understanding of HIPAA and FERPA regulations.
• Excellent customer service and multitasking skills.

Responsibilities

• Insurance coordination, referral coordination, and insurance waiver processing.
• Front desk operations, scheduling, and student outreach.
• Backup administrative support to CAPS and SWIFT departments when needed.

Skills

Customer service

HIPAA compliance

Referral coordination

Insurance coordination

Job description

University of California, Riverside is seeking a Patient Service Representative III to support Student Health Services on the Main Campus. The role focuses on insurance coordination, referrals, and managing front desk operations to assist students with UC SHIP benefits.

Responsibilities include scheduling, outreach to students, and potential backup support to CAPS and SWIFT teams, while ensuring HIPAA/FERPA compliance and delivering excellent student service.