Remote Patient Access Specialist

University of California - Riverside; Riverside (CA); Hybrid; USD 34,963 - 49,552; Full time

Job summary

The University of California - Riverside is hiring a Call Center Representative to enhance the patient access experience. This role involves answering and screening calls, scheduling appointments, and verifying insurance eligibility.

This position offers flexible work arrangements, potentially remote, and requires various shifts, including evenings and weekends. The salary is competitive, ranging from $25.38 to $35.97 per hour.

Qualifications

• Ability to provide courteous telephone assistance.
• Experience with scheduling and verifying appointments.
• Familiarity with electronic medical record systems.

Responsibilities

• Answer and screen a high volume of incoming calls.
• Verify financial and geographic eligibility.
• Schedule, cancel, and reschedule patient appointments.

Skills

Telephone assistance

Insurance verification

Scheduling appointments

Customer service

Data entry

Job description

The University of California - Riverside is hiring a Call Center Representative to enhance the patient access experience. This role involves answering and screening calls, scheduling appointments, and verifying insurance eligibility.

This position offers flexible work arrangements, potentially remote, and requires various shifts, including evenings and weekends. The salary is competitive, ranging from $25.38 to $35.97 per hour.