Student Health Services Client Experience Coordinator

Texas A&M University System; College Station (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas A&M University Health Services seeks a Client Services Coordinator I to provide essential administrative support, coordinate scheduling, outreach, and referrals, and ensure smooth client flow. You will work closely with clinicians to maintain patient experience and safeguard confidential information.

Requirements include a Bachelor's degree or equivalent and at least two years in office administration, with strong multitasking, communication, and customer service skills.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two years of experience in office administration.
• Knowledge of HIPAA and FERPA regulations and confidentiality.

Responsibilities

• Provide administrative operational support to Client Services unit.
• Coordinate scheduling, outreach, and referrals.
• Support patient flow and contribute to positive patient experience.
• Maintain accuracy of client records in EHR system.
• Cover front desk duties and assist with crisis-related tasks.

Skills

Multitasking

HIPAA knowledge

FERPA knowledge

Communication

Office administration

Customer service

Team collaboration

Time management

Education

Bachelor's degree or equivalent

Tools

EHR systems

Job description

Texas A&M University Health Services seeks a Client Services Coordinator I to provide essential administrative support, coordinate scheduling, outreach, and referrals, and ensure smooth client flow. You will work closely with clinicians to maintain patient experience and safeguard confidential information.

Requirements include a Bachelor's degree or equivalent and at least two years in office administration, with strong multitasking, communication, and customer service skills.