Student Health Front Desk & Care Coordinator

tulanectsi; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Patient Representative at Tulane University Campus Health supports student health and wellbeing by handling front desk operations, greeting patients, verifying insurance, answering phones, scheduling appointments, and processing checkout after visits. This role collaborates with nurses and providers to ensure smooth clinic operations in New Orleans.

Located in New Orleans, Tulane Campus Health serves a student body over 13,500 and is AAHC accredited.

Qualifications

• High School diploma or equivalent is required.
• Two years of office experience with at least one year in customer service is required.

Responsibilities

• Greet patients and visitors at arrival, verify insurance information, answer phones, schedule appointments, and check out patients after visits.
• Coordinate patient care with nurses and providers in collaboration with the Senior Patient Representative to maintain a high standard of care.
• Contribute to the accuracy of clinic operations and patient records within the Health Center for Student Care.

Skills

Customer service

Phone etiquette

Insurance verification

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

The Patient Representative at Tulane University Campus Health supports student health and wellbeing by handling front desk operations, greeting patients, verifying insurance, answering phones, scheduling appointments, and processing checkout after visits. This role collaborates with nurses and providers to ensure smooth clinic operations in New Orleans.

Located in New Orleans, Tulane Campus Health serves a student body over 13,500 and is AAHC accredited.