Student Financial Systems Analyst, Student Accounts

University at Buffalo; University (FL); On-site; USD 72,000 - 78,000; Full time

Job summary

The University at Buffalo's Student Accounts department is seeking a Senior Staff Assistant to handle a range of reporting duties and access controls within PeopleSoft and our third‑party vendor Nelnet. The role emphasizes data requests, query and report development, user training, and collaboration across billing, communications, fee assessment, item type creation, and upgrade testing tasks.

This is a full‑time, on‑site position at North Campus with a required background check and UB's AA/EOE

Qualifications

• Bachelor’s degree in business, finance, accounting or related field.
• Two or more years of related experience in a financial setting.
• Proven ability to work in an environment controlled by federal, state, and/or institutional guidelines.
• Excellent communication (oral and written) and interpersonal skills.
• Computer literate in Microsoft Office, particularly Excel and Access applications.

Responsibilities

• Data Custodian: manage access to Student Financials; oversee security access list for internal/external users; modify role or row access as needed; troubleshoot access issues.
• Create and utilize queries and reports to provide data for surveys, ad hoc requests, and departments.
• Understand and become a subject matter expert of Nelnet; troubleshooting issues, configuration, review and analyze reports, and outreach to payers.
• Train new Student Financials users in PeopleSoft
• Service Indicator (holds) management within PeopleSoft and analysis of holds to inform decisions
• Cross-train on key tasks within the office (billing, communications, fee assessment, item type creation, upgrade testing, late fees)
• Assist with website maintenance.

Skills

Communication skills

Excel

Microsoft Access

Data reporting

Teamwork

Education

Bachelor’s degree in business, finance, accounting

Tools

PeopleSoft

SQL

Nelnet

Job description

The Student Accounts department at the University at Buffalo is seeking a Senior Staff Assistant to handle various reporting duties. The selected candidate will perform a variety of duties to include:

• Data Custodian- Receive and coordinate requests for access to Student Financials information; Maintain and monitor security access list for internal/external users; modify role or row access as needed; troubleshoot access issues
• Create and utilize queries and reports in order to provide data for surveys, ad hoc requests, and departments.
• Understand and become a subject matter expert of our third party vendor, Nelnet.
  • Troubleshooting issues
  • Configuration
  • Review and analyze reports followed by outreach to payers
  • Testing
• Train new Student Financials users depending on their role in PeopleSoft
• Service Indicator (holds) management within PeopleSoft
• Analysis of holds on accounts in order to make decisions
• Cross train on key tasks within the office- billing, communications, fee assessment, item type creation, upgrade testing, late fees
• Assist with website maintenance.

Learn more:

• Our benefits , where we prioritize your well-being and success to enhance every aspect of your life.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

• Bachelor’s degree required, preferably in business, finance, accounting or a related field.
• Two or more years of related experience in a financial setting (i.e. billing, collections, accounting, financial aid, finance, or budget).
• Proven ability to work in an environment controlled by federal, state, and/or institutional guidelines.
• Excellent communication (oral and written) and interpersonal skills.
• Computer literate in Microsoft office software, particularly Excel and Access applications.

Preferred Qualifications

• Experience with PeopleSoft
• Reporting and query knowledge

Is a background check required for this posting? Yes

Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

Salary Range

$72,000 - $78,000

Job Type

Full-Time

Campus

North Campus

UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at [e-mail] or by phone [phone].