Student Financial Services Specialist (Hybrid)

Bentley University; Waltham (MA); Hybrid; USD 29,384 - 45,915; Full time

Job summary

Bentley University is seeking a Student Financial Services Administrator to provide guidance to students about financial accounts and assistance. This role requires exceptional communication skills and the ability to maintain confidentiality while interacting with students and families.

The position is essential in creating a welcoming environment and facilitating communication. Candidates should have a high school diploma, customer service experience, and proficiency in Microsoft Office.

The office operates in a hybrid environment, allowing for scheduled remote work.

Qualifications

• 2+ years of experience in an office environment.
• Proficiency in data entry with accuracy.
• Ability to work independently and in a team.

Responsibilities

• Welcome and greet all visitors with a professional demeanor.
• Respond promptly to inquiries from students and families.
• Maintain accurate records and confidential reports.

Skills

Exceptional customer service

Organizational skills

Strong oral communication

Strong written communication

Data entry proficiency

Team collaboration

Education

High School diploma

Tools

Microsoft Office suite

Job description

Bentley University is seeking a Student Financial Services Administrator to provide guidance to students about financial accounts and assistance. This role requires exceptional communication skills and the ability to maintain confidentiality while interacting with students and families.

The position is essential in creating a welcoming environment and facilitating communication. Candidates should have a high school diploma, customer service experience, and proficiency in Microsoft Office.

The office operates in a hybrid environment, allowing for scheduled remote work.